Collating Services Representative

2 weeks ago


Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Collating Services Representative**

**Job Band 2**

**Role Summary**:
**Main Accountabilities**:

- Receive and sort daily internal system generated output
- Perform production tasks such as printing, pulling, sorting, collating, folding and inserting printed documents and kits
- Accountable for accuracy and quality throughout production process, ensuring clients receive proper documents
- Accountable for understanding the end-to-end processes for CDS Collating Services
- Ability to move between tasks on a daily basis to maintain service levels and meet customer and business needs
- Responsible for communicating any changes that could lead to positive process enhancements
- Maintain a professional, positive attitude within all areas of SLF
- Other duties as required

**Competencies**:

- Ability to be on your feet for extended periods of time
- Proven ability to work well in a multitasked environment
- Display professionalism at all times
- Complete all work with a high attention to detail and accuracy
- Strong focus on Customer Service
- Well organized with the ability to prioritize tasks
- Strong focus on working as a team
- Excellent problem solving skills
- Strong analytical skills
- Positive attitude
- Process proficient
- Excellent plain language writing skills

**Assets**:

- Bilingual
- Computer knowledgeable

**Unique Requirements**:

- Ability to handle fluctuating work volumes
- Ability to work in a fast paced environment
- Ability to lift items weighing 50 to 75 lbs.
- Ability to work overtime with mínimal notice when volumes dictate
- Limited vacation during peak seasons
- Applicants will be required to pass RCMP Enhanced Security Clearance

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
39,000/39 000 - 43,500/43 500

**Job Category**:
Office Administration

**Posting End Date**:
01/07/2023



  • Waterloo, Canada Swan Dust Control Full time

    At Swan Dust Control; we pride ourselves on the strong associations we have with our route service representatives and are seeking a ‘G’ Class Company Driver to join our team. Our route service delivery team is passionate in their pursuit of exceeding customer expectations and providing exceptional customer service. **Why join our team...**: - A...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Client Support Representative provides a welcoming orientation to all front desk interactions appropriately solving the issue or referring to the right resource. Solving the issue often includes assisting clients with finding appropriate resources from the print collection and/or suggesting appropriate workshops, events or individual advising...


  • Waterloo, Canada Swan Dust Control Full time

    Founded in 1975, Swan Dust Control is a Canadian established company and a leading service provider in supplying Ontario businesses with entrance mats/ treated dust mop solutions and ancillary products, sustaining a cleaner, safer working environment for our clientele, their employees and customers. We have three locations; Waterloo, London and Brampton. At...


  • Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Disability Service...


  • Waterloo, Canada Smartec Solutions Full time

    **Company Name: Smartec Solutions** **Title : Sales Representative** **Location : Waterloo or Kitchener, ON** **Our Target**: - **B2B**: - **B2C** **Description**: We're looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. You will provide complete and appropriate...

  • Sales Representative

    4 weeks ago


    Waterloo, Canada Rmes.inc Full time

    **Job description**: We are seeking highly motivated Sales Representatives to join our team. As a Sales Representative, you will be responsible for promoting and selling our products and services to potential customers. This is a great opportunity for someone who enjoys building relationships, has a passion for sales, and thrives in a fast-paced...


  • Waterloo, Canada RIVERSIDE MILLWORK GROUP INC Full time

    Are you ready for change, challenge, and opportunity? Whether you're looking to launch your career or grow an existing one, Riverside Millwork Group is the type of company that supports its employees no matter where they are in life or their career. Riverside Millwork Group is a forward-thinking group of companies built upon a solid foundation of values...


  • Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our Broker Shared Services team is currently looking for...


  • Waterloo, Canada Open Text Corporation Full time

    **Billing Representative**: - Req id: 39602- Waterloo, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle...


  • Waterloo, Canada Canadian Imperial Bank of Commerce Full time

    Financial Service Representative - Waterloo, Quebec page is loaded Financial Service Representative - Waterloo, Quebec Apply locations Waterloo, QC time type Full time posted on Posted 5 Days Ago job requisition id 2409783 We’re building a relationship-oriented bank for the...


  • Waterloo, Canada Canadian Imperial Bank of Commerce Full time

    Financial Service Representative - Waterloo, Quebec page is loaded Financial Service Representative - Waterloo, Quebec Apply locations Waterloo, QC time type Full time posted on Posted 5 Days Ago job requisition id 2409783 We’re building a relationship-oriented bank for the...


  • Waterloo, Canada Canadian Imperial Bank of Commerce Full time

    Financial Service Representative - Waterloo, Quebec page is loaded Financial Service Representative - Waterloo, Quebec Apply locations Waterloo, QC time type Full time posted on Posted 5 Days Ago job requisition id 2409783 We’re building a relationship-oriented bank for the...


  • Waterloo, Canada Equitable Life of Canada Full time

    At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...


  • Waterloo, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Waterloo, Canada Staebler Insurance Full time

    **Broker Support Representative, Personal Solutions**: **Employment Type: Full Time** - Are you a service-oriented individual with a high attention to detail?_ We are looking for a dynamic and goal focused individual with strong attention to detail to join our enthusiastic team of Broker Support Representatives in our Personal Solutions department. This...


  • Waterloo, Canada Equitable Life of Canada Full time

    At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join...


  • Waterloo, Canada opentext Full time

    **OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...


  • Waterloo, Canada AspiringIT Full time

    OVERVIEW: Reporting to the Billing Operations Manager, the Billing Representative is a pivotal role in ensuring Billing delivery excellence in the Order to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive customer experience. The...


  • Waterloo, Canada American Income Life AO - Kelechi Anele Full time

    Ready to embark on a career adventure like no other? Look no further! We're on the hunt for passionate individuals who crave excitement, innovation, and a workplace where every day feels like a new opportunity.We are currently seeking a candidate as our Business Development Representative. The ideal candidate for this role would have a resilient personality,...


  • Waterloo, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Careers - Job Opportunities With Libro Credit Union | Libro Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter which type, everything we do at Libro is...