Manager, Technical Development Programs

1 week ago

Winnipeg, Canada Wawanesa Insurance Full time

**Date**:Apr 11, 2024

**Location**: Winnipeg, MB (Hybrid), CA Montreal, QC (Hybrid), CA Kitchener, ON (Hybrid), CA Vancouver, BC (Hybrid), CA Ottawa, ON (Hybrid), CA North York - Toronto, ON (Hybr, CA Lethbridge, AB (Hybrid), CA Calgary, AB (Hybrid), CA Moncton, NB (Hybrid), CA Edmonton, AB (Hybrid), CA Dartmouth, NS (Hybrid), CA

**Company**:Wawanesa Insurance

**Job ID**: 7892

**Working Business Language**: English (This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business language utilized is English.)

**Salary**: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

**About Us**
At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto, ON; Kitchener, ON; Thunder Bay, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

**Job Overview**:
Working under mínimal supervision and reporting to the Director, Learning & Talent Development, this senior role supports Wawanesa’s success by working in partnership with the technical/insurance business functions to design and develop innovative and practical Technical Development programs and development opportunities. Enabling our employees and leaders in technical functions to perform at their best. Working with functional business leaders across the Enterprise, this role will lead the design, development, and implementation of strategic and enterprise-wide Technical Development Programs to strengthen claims and underwriting knowledge and skill.

The role requires an action oriented, natural leader and influencer who is creative in implementing a variety of solutions that accelerate the growth of technical capability to achieve and sustain a high-performance culture, while differentiating us as a great place to work and build a career. This role also requires the ability to build, develop and lead a high performing team, collaborate across all business units, and translate business needs into innovative programming solutions and products that drive successful outcomes.

**Responsibilities**:

- Create, develop, manage, and implement Technical Development Programs, development opportunities, products and solutions that build technical capability aligned with our business strategy, people and engagement goals including:

- Establishing the operating, governance and delivery model required to ensure a robust framework for strengthening core insurance skills across the enterprise to ensure optimization of resources, initiatives and programming to ensure the right areas of the business are focusing on the right work.
- Create a strategic technical skills development strategy in partnership with our senior technical leaders and work together to deliver an annual calendar of programming to build the required technical skills that will support the achievement of our strategic aspirations and priorities.
- Lead the development of strategic technical skills programming and development solutions to ensure a strong employee experience, effective use of technology and vendor management to support development outcomes, for the following core business areas:

- National & Life Claims
- Life, Personal Lines and Commercial Lines Underwriting & Pricing.
- Business Development.
- Implement practical strategies, and practices along with determining how best to scale programming and build & sustain new programming to support the full lifecycle of employees across the organization.
- Assess program experiences, feedback and data to identify effectiveness of all Programming, report on metrics and ROI, make recommendations and adjustments to ensure Programs are achieving desired objectives.
- Establish relationships, partner, and engage with key business leaders on strategic priorities to identify programming needs and the organizational relationships with external content and programming agencies, vendors, and education institutions.
- Lead, coach and develop a team to ensure work environment is respectful, challenging, and rewarding.

**Qualifications**:

- 8-10 years experience in a Claims or Underwriting role, with a passion for or experience delivering quality learning programs

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