Patient Care Coordinator

2 weeks ago


Etobicoke, Canada Queen Spectacle Kingsway Full time

**About Us**:
Queen Spectacle is an eyewear dispensary with 3 locations. We provide exceptional service and excellence in eyewear fashion. We represent both quality and affordability in eyewear and lenses with the most innovative designs. Our team works in conjunction with two Optometrists to offer our clients the best care, from the eye exam to the eyewear selection.

Position: Patient Care Coordinator, The Kingsway, Etobicoke, ON Location

**Responsibilities**:

- Provide exceptional customer service
- Creating an unforgettable and pleasant experience for patients
- Collaborates with team members to ensure patients are taken care of efficiently
- Provide personable care to each patient, from their check in process to their time in the optical
- Help patients choose frames and lenses
- Coordinating patient care from the eye exam to transferring to the optical
- Administrative tasks: check patients in and out, handling patient records, answering and directing phone calls
- Constant workspace organization and excellent time management for task completion
- Transition this current role into an office manager role

Qualifications and Personal Suitability
- Demonstrates the ability to address patient concerns
- Excellent communication with colleagues and patient
- Language: English (required)
- Positive and professional attitude
- Strong communication skills
- Peoples-person
- Punctual
- Team player
- Can efficiently multi-task
- Attention to detail

All training will be provided to best assist patients throughout their experience, from the start at check in to eyewear selection. Our goal is to have someone fill in all the gaps that occur in the patient’s experience as different team members are busy with other patients.

If you’d like to be a part of a dynamic work environment, have great people skills, are excellent with time management skills, and would like a potential for growth, we would love to hear from you

This job is full time. Our office is open Tuesdays-Saturdays. Employees receive a competitive salary and great benefits. Team members must be fully vaccinated against COVID-19.

**Salary**: $17.00-$20.00 per hour

Schedule:

- Day shift
- Weekend availability



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