Dispatch Coordinator

5 months ago


Nisku, Canada Ascent Transport Full time

**About Us**: Ascent Transport is an Alberta based logistics and oilfield transportation company with an expansive portfolio catering to various sectors including oil & gas, construction, railway, agriculture, forestry, and manufacturing.

**Our Culture**:At Ascent, we foster a culture built on integrity, innovation, and inclusivity. We believe in cultivating an environment where every voice is valued, diversity is celebrated, and collaboration thrives. We empower our team to take ownership, encourage creativity, and foster a supportive atmosphere that promotes growth, both personally and professionally. Our culture is rooted in transparency, respect, and the pursuit of excellence, empowering us to deliver exceptional results while making a positive impact on our community and beyond.
- ____________________________

**Overview**: As the Dispatch Coordinator stationed out of our Nisku office, you will be responsible for coordinating and managing schedules of truck drivers and ensuring goods are transported effectively and in a timely manner. You will be responsible for receiving calls and dispatching drivers to pick up and drop off locations, prioritizing efficient route planning and optimization.

**Duties**:Including but not limited to;
- Receive and prioritize customer orders and requests for transportation services.
- Coordinate and schedule shipments with carriers and drivers.
- Track and monitor the progress of shipments to ensure on-time delivery.
- Communicate with customers, carriers, and drivers to provide updates on shipment status.
- Resolve any issues or delays that may arise during transportation process.
- Maintain accurate records of all shipments, including documentation and billing information.
- Analyze transportation data to identify areas for improvement and cost-saving opportunities.
- Perform data entry tasks to update timesheets and preparing invoices.

**Qualifications**:

- Previous experience as a dispatcher or in a similar role is preferred.
- Winch, bed and commodity experience an asset.
- Proficiency in using transportation management systems (TMS) software.
- Excellent communication skills, both written and verbal.
- Familiarity with phone systems and phone etiquette.
- Strong organizational and multitasking abilities.
- Ability to analyze data and make informed decisions.
- Attention to detail and accuracy in record keeping.
- Knowledge of shipping and receiving processes is an asset.

**What We Offer**:

- Competitive salary and comprehensive benefits including, health, dental, life, disability, and more.
- Health Spending Account.
- Employee assistance program.
- Casual work environment.
- Strong team dynamic.
- On-site parking.
- Wellness program including on-site gym.
- Exclusive employee discounts at participating partner retailers including Fountain Tire and select Ford dealers.
- Paid time off.

**Compensation**: $250 - $300/day.
- ____________________________

Pay: $250.00-$300.00 per day

**Benefits**:

- Casual dress
- Company car
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Wellness program

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- dispatching: 1 year (preferred)
- Winch, bed and commodity: 1 year (preferred)

Work Location: In person


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