Customer Success Advisor
1 week ago
Location:Ontario, Concord, L4K 4K5
**A little about us**
LawnSavers is an innovative lawn care company that is taking a fresh approach to the green industry. We are an employee-first company that builds and maintains great looking, healthy landscapes in an environmentally responsible manner, all while building careers for our team. We use technology to streamline operations and improve communications in order to provide an exceptional employee and customer experience.
Our Core Values are:
**Do the Right Thing, Empowerment, Family, Humility, Integrity, Safety and We Step up **If you can relate please keep reading because you might be the perfect fit
Working with LawnSavers means top compensation, respect from your employer, opportunities to advance, great tools, a phenomenal group of people to work with, and plenty of engaging, rewarding work.
** This role is designed for you to flourish and grow on a career path with unlimited opportunities**.
**Some company's are just different in a very good waycome grow with us**
**Key Objective**: The Customer Success Advisors responsibilities include learning and executing our sales process, making promises you can keep, being honest and straight forward with clients, meeting or exceeding weekly sales goals and at all times Making our Customers say WOW
**We are seeking to hire a sales hunter with a positive attitude immediately**
**BENEFITS**:
- Compensation: Minimum base salary of $18.00 per hour plus commission
- Actual Customer Success team members are earning between $865.00 to $1188.00 per week which includes hourly base pay plus commission bonuses throughout the year
- Tuition reimbursement program
- Fast-paced, fun, flexible, and dynamic work environment
- Annual holiday party
- Paid Stat Holidays
- Paid Volunteer days
- Recognition awards
- Extensive Medical, Prescription and Dental Benefits program
- Life Insurance
- Year-round employment with full-time hours
- 1st time home buyers/RSP savings program with company matching
- REQUIREMENTS
- Hungry, Humble and Smart
- Confidence, empathy and enthusiasm.
- An eagerness to make Customers say WOW
- Team player but also the ability to work independently
- Minimum 1 year sales experience in a call center
- Professional and enthusiastic telephone manners
- Ability to read, write, and speak English proficiently
- Ability to add, subtract, multiply and divide all units of measure
- Be a tech-savvy individual with basic to intermediate computer skills
- Be able to work Monday to Friday 8:30am to 5:00pm shifts, seasonal late shifts from 10:00 am-7:00pm and Saturday as seasonal demand dictates from 9:30am
- 1:00pm
- COVID-19 precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Initial interview is remote
- Sanitizing, disinfecting, or cleaning procedures in place
- All of our team members, both in sales and service, complete a daily, tracked on-line screening form
- Keywords: sales representative, sales, customer service, call centre, lawn, green industry, green, environment, lawn care, landscaping
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