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Customer Service Representative

1 week ago


Sherwood Park, Canada Sherwood Bowl Full time

Are you looking to join a team where the fun never stops, and you feel more like family than just an employee?

Sherwood Bowl is a family owned and operated 5 Pin bowling center in Sherwood Park. We are a reputable business well known for our excellent commitment and dedication in customer service within our family like atmosphere.

We know that the key to a successful business is providing professional, courteous, and friendly service to everyone who comes through our doors.

We are looking for dedicated and enthusiastic individuals who share our belief that an amazing and successful team consists of the following.
- An eager willingness to learn
- Mutual respect
- Open communication
- Positivity
- Fun and laughter

Above all else, when you join our team, you join a part of our family

Responsibilities include.
- Greet everyone with a smile and a hello
- Cooking and serving of food and liquor to patrons
- Handling cash and taking payments
- Answering phones with respectful and friendly phone etiquette
- Learning how to do quick fixes on bowling machines
- Cleaning and sanitizing in accordance with all business and health policies and procedures

Skills and Qualifications
- Must be at least 18 years of age
- Valid pro-serve certificate to be able to serve liquor
- Trustworthy and dependable
- Top notch interpersonal and customer service skills
- Ability to multitask
- Full of enthusiasm and excitement
- Fabulous team player
- Clean and well organized
- Ability to work in an extremely fast paced environment
- Ability to stand for lengthy periods of time
- Excellent and strong communication skills
- Self-motivation
- A friendly smile

If an opportunity to have fun, make friends and become a part of a positive and friendly team excites you and an opportunity to work in a fast paced yet fun and relaxed atmosphere ignites you, then this position might be right up your “alley” and we want to hear from you

**Job Types**: Full-time, Part-time
Part-time hours: 8 - 30 per week

**Salary**: $15.00-$18.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
- Weekends only

Supplemental pay types:

- Overtime pay
- Tips

COVID-19 considerations:
Common areas are sanitized on a regular basis. Prefer staff to be up to date on vaccinations due to vulnerable customers.

Ability to commute/relocate:

- Sherwood Park, AB T8A4N5: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Due to having children attending events in this location the applicant will be able to provide a criminal security check from the Police prior to being accepted for employment.

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- ProServe (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: One location