Front Office Manager
3 days ago
The Hampton Inn & Suites Edmonton International Airport t is looking for an empowered, guest focused Front Office Manager to join their team.
**Main responsibilities**
- Directly recruits, trains and supervises all front office, breakfast
- Directs and coordinates the activities of the front desk, reservations, guest services
- Ensures proper completion of all duties of her/his team
- Maximize the guest experience
- Optimize sales/ lead / rate opportunities
- Prepare monthly reports and budget for front office department
- Will work with other front desk to achieve targets like loyalty sign ups
- And any other duties as necessary
**Requirements**:
Hilton Experience will be a huge asset
Excellent Customer Service
At least 3 years experience as Front Office Supervisor
Available to work morning, evening and weekends is required
**Job Types**: Full-time, Permanent
Pay: $16.00-$18.00 per hour
**Benefits**:
- Dental care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed
Supplemental pay types:
- Tips
**Experience**:
- Hilton: 2 years (preferred)
- Front office supervisor: 3 years (preferred)
Work Location: In person
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