Technical Sales Specialist

5 months ago

Leduc, Canada Baker Hughes Full time

**Would you like to take ownership of a team delivering service and maintenance to our customers?**

**Do you enjoy being part of a successful team?**

**Join our Upstream Chemical team**

Our diverse and global team ensures that our customers have the products they need to perform effectively and safely. Our team ensures production enhancement and chemical services for our upstream customers so that they can function efficiently and perform at the highest level. We provide technical solutions to help with all their challenges.

**Partner with the best**

As a Technical Sales Specialist, you are responsible for:

- Ensuring compliance with Manage the Job Cycle (MtJC) process
- Becoming the Subject Matter Expert for their area of support
- Supporting the field technically through different media ( online, phone calls and technical papers)
- Providing 24/7 Support for Critical Operations in the field when needed
- Sharing the knowledge across the organization by submitting best practices, case histories & lessons learned to the knowledge management database
- Following up on field failures that requires Technology involvement and ensure that the learning is shared across the field
- Raising an alert across the Service Delivery organization whenever an unfamiliar technical issues arises on a job
- Coaching other technical resources in their area of expertise
- Communicating to Engineering and Technology organization on issues and lessons learned related to different technologies
- Adhering to Product Line (PL) specific responsibilities
- Handling special projects as required

**Fuel your passion**

**To be successful in this role you will**:

- Have Bachelor’s degree in a Science or Engineering discipline (Master’s degree preferred)
- 5+ years experience working in a Lab, Science weighted environment, or Technical Field Work
- Must be willing and able to present information to various levels of the organization and customers in a clear and concise manner
- Previous experience with Technical Writing
- Must be at an intermediate to advanced level with MS Excel, WORD, and PowerPoint
- Ability to manage data sets and interpret, analyze results, and present findings to internal & external customers
- Proven ability to work with diverse cross-functional teams across the organization
- Strong background in Chemistry or Engineering, (preferred)
- Previous experience with Gamry Electrochemical software would be an advantage
- Please note that this role will require you to work with H2S and High pressure testing

**DESIRED CHARACTERISTICS**:

- Thorough understanding of PL technology and Service Delivery requirements
- Significant operational experience
- End to End knowledge of the drilling and completion process is an advantage
- Ability to learn and use various computer tools to prepare data and visualizations for analysis
- Ability to work independently

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Monday - Friday (8am -5pm)

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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