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Switchboard Operator
1 month ago
**Union**:UNIFOR Clerical
**Location**:KW Campus
**Work Type**:Part Time
**Shift**:UNIFOR PT
**JOB SUMMARY:
Operate the Hospital’s centralized switchboard including: the processing of calls to both sites, paging within and across sites, monitoring of all alarms, panels, security systems as well as responding to emergency codes. Contribute to ensuring there is a safe environment for patients, staff and visitors.
**QUALIFICATIONS:
- High school diploma
- Previous SL1 Switchboard experience mandatory
- Previous customer service experience in call center preferred
- Competent in Word and Excel
- Proficiency in keyboarding, minimum 45 wpm
- Must be able to sit for a long period of time
- Pleasant telephone manners
- Medical terminology preferred
- Ability to work independently
- Good attendance record.**APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.**
Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).