Operations Support Coordinator

3 weeks ago

Vancouver, Canada British Columbia Maritime Employers Association Full time

BCMEA represents approximately 49 waterfront employers and, by extension, the more than 9,400 people who work for them. BCMEA’s customer-members are ship owners and agents, stevedores, container, bulk, break bulk and cruise ship terminal operators. We help optimize our members’ operations by providing our expertise in labour relations, safety & training, and recruitment of the waterfront workforce.

BCMEA member companies are a vital part of the BC economy and a mainstay of the coastal community. Operating 24 hours a day, 365 days a year, our members safely manage over $500 million worth of cargo every day, comprising of 16% of Canada’s total traded goods annually.

**Purpose**:
The BCMEA is recruiting for an Operations Support Coordinator within the Training, Safety & Recruitment department to support the operations of the department’s recruitment and training efforts. This role is expected to regularly analyze the existing systems for continuous improvement to create efficiencies.

**Responsibilities and Activities**:

- **Ratings**_
- Update longshore training records (“ratings”) and capabilities in a timely manner
- Data entry for all department related documentation and timely closing of records
- Prepare correspondence, reports, and other documents
- **Payroll**_
- Process and submit payroll data to ADP for Longshore trainers and trainees
- Enter data into custom software
- Schedule and track training programs
- **Vetting**_
- Analyze necessary data in Excel to determine the appropriate status for required employees
- Lookup and share time sensitive, required data within Excel for employees upon request
- Learn and understand the meaning, usage, and importance of vetting columns used to determine an employee’s status
- **Administration**_
- Digitize training records and coordinate the transition hard copies to external storage facility
- Process reimbursements for Occupational First Aid, caulk boots and tools
- Issue port passes during annual recruitment
- Provide claims support with correspondence to WorkSafe BC
- Respond to telephone inquiries, collect and distribute mail, schedule meetings, and provide back-up support to administrative staff within the organization, as required
- Assist with the operations, coordination, and logístical efforts of special projects, as required

**Knowledge, Skills & Abilities**:

- Bachelor of Commerce / Arts or similar degree in a related field preferred
- Minimum 1-2 year of work-related office or administrative experience preferred
- A critical thinker, ability to discern and resolve issues
- Self-starter with excellent verbal and written communication skills
- Capable of working independently with mínimal supervision and collaboratively as a member of a team
- Proficient with Microsoft 365 suite of products, particularly Excel
- Strong organization skills and attention to detail; ability to multitask and adapt to change
- Superior time management skills and ability to prioritize and meet deadlines

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Vancouver, BC

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