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Cashier/player Services Representative

4 months ago

Toronto, Canada Woodbine Entertainment Full time

Our rich history is a big part of who we are. With historic roots dating back over 135 years, Woodbine is steeped in tradition. We have been the engine that drives the Ontario horse racing industry, creating winning experiences for all our guests.

We are also currently on an amazing 20-year journey to ‘build a city within a city’ and transform the largest privately held land in Toronto into one of Canada’s premiere entertainment destinations. This journey will unlock the value of approximately 700 acres of land, leading to job creation and the revitalization of our communities, while enhancing our ability to share the thrill of horse-racing and cementing our place as an entertainment powerhouse.

We also take care of our PEOPLE. Here are some of the things we offer:
**Full Group Benefits Plan**

**Pension**

**Paid Vacation**

**Discounts on Food**

**Ontario Attractions Discount**

**Free Parking**

**Opportunities for Advancement**

**Social Responsibility Initiatives**

We need dedicated people to join our cause. Be part of Woodbine Entertainment and get inspired to make work awesome

Our Values & Beliefs

\u007C WOW EVERY GUEST \u007C OWN IT \u007C LISTEN & CONNECT - PEOPLE MATTER \u007C FUEL THE FUN & PASS IT ON \u007C TRUST IN OUR TEAM \u007C #WE CARE \u007C PURSUE YOUR POTENTIAL \u007CBE BOLD\u007C BE ALL IN \u007C

Woodbine Entertainment is growing, and we are currently looking for Player Services Representatives who are fun, customer-focused people that are committed to providing our guests with winning experiences

This position is extremely important to Woodbine’s success. By working together with your team members, you will exceed our guests’ expectations each and every time and most importantly, have fun while doing so.

The purpose of this position is to create a fun and exciting experience for potential and existing customers in a friendly, enthusiastic and engaging manner by proactively sourcing and assisting new and existing wagering customers to enhance the wagering experience.

**What are we looking for**:

- High school diploma.
- 2 - 3 years previous experience in a similar wagering and customer focus environment.
- Certified in Smart Serve an asset
- Interpersonal skills
- Oral communication skills
- Problem solving abilities
- Ability to work well in a team and independently
- High enthusiasm levels
- Ability to multi-task in a fast paced and changing environment

Guided by our Values and Beliefs, Woodbine Entertainment commits to providing an authentic and empowering work experience Please reach out if you're ready to embrace change and be part of a new breed of experience while working for one of Canada’s certified Great Places to Work