Service Coordinator

2 weeks ago


Ayr, Canada Priority Mechanical Services Ltd. Full time

The Service Coordinator is responsible for developing and overseeing a team of Service Technicians who promptly and professionally address the needs of customers through the performance of onsite maintenance of HVAC & Plumbing systems and equipment. The coordinator shall further be responsible for client satisfaction and retention, budget allocation and inventory control. Other duties relevant to the position will be assigned as necessary.

Core Competencies
- Customer Focus
- Communication
- Energy and Stress Management
- Team Work
- Quality Orientation
- Time Management
- Adaptability / Flexibility
- Decision Making and Judgement
- Planning and Organizing
- Problem Solving
- Result Focus
- Accountability and Dependability
- Ethics and Integrity
- Mediating and Negotiating
- Providing Consultation
- Leadership
- Staff Management
- Enforcing Laws, Rules and Regulations
- Mathematical Reasoning

Job Duties
- Establish and maintain a productive working environment.
- Help grow the service division and reduce costs with time management.
- Develop new business to increase service volume.
- Oversee and direct the activities of Service Technicians.
- Manage all administrative processes. Invoicing, Warranty Processing, Parts Ordering, Etc.
- Develop processes to ensure timely and accurate follow-up from service calls.
- Coordinate with external vendors to support service requirements.
- Plan and prioritize work for self and staff.
- Ensure compliance with company policy, procedures and applicable regulations.
- Develop and manage budgets.
- Be accountable for service department profitability.
- Manage efficient use of company materials.
- Ensure efficient management of quality and cost control.
- Update and maintain information in Priority Mechanical Services Ltd records systems and department databases.
- Keep current with ongoing changes and new technology and adapt accordingly.
- Perform other duties relevant to the position as required.

**Requirements**:

- A college diploma in administration or a related field is ideal.
- Secondary School Diploma required.
- 3-5 years of Service, scheduling or dispatching experience.
- 2-3 years of HVAC and/or Plumbing environment experience considered an asset.

Work Conditions
- Excellent hearing is required for extensive telephone use.
- Manual dexterity is required to use desktop computers and peripherals.
- Fluctuating workload demand.
- Variable customer pricing.
- Tight deadlines.
- Overtime as required.

Priority Mechanical Services Ltd is committed to providing an accessible workplace for all employees in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and its regulations. The company accommodates employees with disabilities in accordance with our Accessible Employment and Accommodations Policy

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$60,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (required)

**Experience**:

- Scheduling or Dispatch: 2 years (required)
- HVAC or Plumbing Environment: 1 year (required)

Work Location: In person



  • Ayr, Canada Priority Mechanical Services Ltd. Full time

    The Service Coordinator is responsible for developing and overseeing a team of Service Technicians who promptly and professionally address the needs of customers through the performance of onsite maintenance of HVAC & Plumbing systems and equipment. The coordinator shall further be responsible for client satisfaction and retention, budget allocation and...

  • Service Coordinator

    2 months ago


    Ayr, Canada Premier Equipment Ltd. Full time

    **Location**:Ayr, ON **Type of Employment**:Full-Time Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of...


  • Ayr, Canada Diamond PEO Inc. Full time

    **Junior Logistics Coordinator** **Ayr, ON** **Perks**: - Full time permanent employment - Stable employer - Benefits after probationary period - Dental care, Extended Health Care, Vision Care - Stocks purchased for you from day 1 of employment **Logistics Coordinator Responsibilities**: - Visualize and facilitate logistics of the warehouse,...


  • Ayr, Canada Kapila Transport Inc Full time

    Education: Expérience:Education: Bachelor's degreeWork setting: TransportationTasks: Establish work schedules and procedures Coordinate activities with other work units or departments Prepare and submit reports Perform general office duties Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality...

  • Project Coordinator

    4 weeks ago


    Ayr, Canada M Con Pipe & Products Inc. Full time

    M CON Pipe & Products Inc. is a manufacturer of premium precast concrete products with industry roots dating back over 65 years. As a leader in the precast industry M CON supplies quality precast concrete products throughout Ontario. We are committed to putting its people first and creating an engaging environment for growth and development its team. M CON...

  • Project Coordinator

    4 weeks ago


    Ayr, Canada M Con Pipe & Products Inc. Full time

    M CON Pipe & Products Inc. is a manufacturer of premium precast concrete products with industry roots dating back over 65 years. As a leader in the precast industry M CON supplies quality precast concrete products throughout Ontario. We are committed to putting its people first and creating an engaging environment for growth and development its team. M CON...

  • Project Coordinator

    4 weeks ago


    Ayr, Canada M Con Pipe & Products Inc. Full time

    **Job description** M CON Pipe & Products Inc. is a manufacturer of premium precast concrete products with industry roots dating back over 65 years. As a leader in the precast industry M CON supplies quality precast concrete products throughout Ontario. We are committed to putting its people first and creating an engaging environment for growth and...

  • Inspection Coordinator

    2 months ago


    Ayr, Canada The Liftsafe Group of Companies Full time

    Liftsafe Engineering and Service Group Inc., a member of the Liftsafe Group of Companies, specializes in a variety of different areas including inspections, service, engineering and fabrication; we supply overhead cranes, jib cranes and other industrial material handling equipment to our large customer base throughout Ontario. We are looking for a...


  • Ayr, Canada Langs Full time

    **Clinical Coordinator (40 hours/week, Permanent)** Who We are: Langs is a grass-roots neighbourhood-based organization that has become so much more! Langs was established as a community development project in 1978 by a group of citizens and service providers concerned about the lack of accessible services in the community. Langs has grown to become a...


  • Ayr, Canada Aevitas Inc. Full time

    **Paid personal and sick time annually, annual increases** Aevitas Inc. is a leader in the environmental services industry. We are looking for people who thrive in a fast-paced work environment and are committed to providing the highest level of customer service in a dynamic, exciting work environment. This is a full-time, permanent position with a total...


  • Ayr, Canada The Liftsafe Group of Companies Full time

    Liftsafe Engineering and Service Group Inc., a member of the Liftsafe Group of Companies, specializes in a variety of different areas including inspections, service, engineering and fabrication; we supply overhead cranes, jib cranes and other industrial material handling equipment to our large customer base throughout Ontario.We are looking for a...

  • Service Dispatcher

    3 days ago


    Ayr, Ontario, Canada Alliance Consulting Co. Full time

    Alliance Consulting Co. is currently hiring for their client in Ayr, ON. Our top-notch selection process guarantees top-notch service and the best candidates for our clients. This is a full-time position for a Dispatcher at the client's site in Ayr, ON. Coordinate and dispatch resources Manage communication channels Monitor task progress Ensure timely...


  • Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    **About Ayr Farmers Mutual** Ayr Farmers Mutual is a financially strong, Policyholder owned and progressive property and casualty mutual insurer with written premiums of over $47 million annually. We offer farm, residential, commercial, marine and automobile protection and coverage through a dedicated network of Agents and Brokers. We service the...


  • Ayr, Canada KITC ADESA Kitchener Full time

    The auction Dealer Relations Coordinator will perform various administrative and operational functions including relationship management, implementation and development of customer service strategy and collaboration with colleagues across OPENLANE. The specific duties and responsibilities will vary by auction, but may include the...


  • Ayr, Canada KITC ADESA Kitchener Full time

    The auction Dealer Relations Coordinator will perform various administrative and operational functions including relationship management, implementation and development of customer service strategy and collaboration with colleagues across OPENLANE. The specific duties and responsibilities will vary by auction, but may include the...


  • Ayr, Canada KITC ADESA Kitchener Full time

    The auction Dealer Relations Coordinator will perform various administrative and operational functions including relationship management, implementation and development of customer service strategy and collaboration with colleagues across OPENLANE. The specific duties and responsibilities will vary by auction, but may include the...


  • Ayr, Canada TRVC Nth Gen Software Inc Full time

    *** Applicants for this role must possess a valid driver’s license and access to a car, as it is a prerequisite for successful job performance ***Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used...


  • Ayr, Canada TRVC Nth Gen Software Inc Full time

    *** Applicants for this role must possess a valid driver’s license and access to a car, as it is a prerequisite for successful job performance ***Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used...


  • Ayr, Canada Aevitas Inc. Full time

    We are currently hiring for the position of **Customer Service Representative** at our Ayr, Ontario location. This is a full-time, permanent role with a complete compensation package that includes: **Comprehensive Benefits Package**: Encompassing prescription drug coverage, extended health benefits, dental, and optical coverage. **Retirement Planning**:...

  • Service Advisor

    2 months ago


    Ayr, Canada Mill Creek Motor Freight Ltd Full time

    **Mill Creek Motor Freight** is looking for an experienced full time **Service Advisor** to join our growing team! You will play a key role in curating the service experience for our valued customers and drivers who service their vehicles at our location. Your love of trucks & dealing with the public, coupled with your commitment to delivering the highest...