Professional Services Leader

4 weeks ago

Edmonton, Canada Rexall Pharmacy Group ULC Full time

**What Is the Prescription For A Great Career?**

At Rexall, we are community difference makers. Our hearts skip a beat when we meet talent who sees the bigger picture and wants to make an impact in our communities, our teams, and our business. This means finding even better ways to work, share ideas, and making a material difference in the Rexall journey.

We are leaders in health and wellness and a talent destination for over 7000 Rexall team members. We are proud to be part of the McKesson family, ranked eighth in the fortune 500. Together, we are defining better health through innovation, service, and living the "ICARE" values. Talk about a dream team

At Rexall, we are better together. We serve our customers, partners, and patients best—we are our best—when everyone brings their true self to work. Our connected, inclusive culture celebrates our lived experiences, backgrounds, expertise, and self-expression to let us win as one team. Leveraging our differences distinguishes us and brings out our best performance.

**The road ahead is one of adventure and heart. Are you our next all star?**

**The Role: Professional Services Leader**
- Reporting to the Director, Primary Care Partnerships, the Professional Services Leader will lead a portfolio of primary care clinic partnerships. Working closely and consulting with Store Operations & Pharmacy services, the Professional Services Leader will be responsible for promoting Rexall pharmacy services and improving the overall relationship between the pharmacy store teams and primary care clinics affiliated with the store.

**Principal Responsibilities**:

- Manage a portfolio of primary care partnerships with various types of clinics to promote and integrate Rexall pharmacy services and ensure there is a positive patient experience.
- Work closely with Rexall’s Real Estate, District Leadership, and local Pharmacy teams to develop and execute plans to improve business performance.
- As an internal consultant, mentor and train pharmacy teams and District leadership on standard methodologies for various healthcare partnerships.
- Develop a continuous improvement process to update and refine standard methodologies.
- Improve the clinic/pharmacy relationship with the aim of acquiring new business (e.g. patients, professional services, etc.)
- Onboard new partnerships as a key point of contact between clinics and internal teams (e.g. grand openings)
- Promote Rexall’s value proposition and identify marketing opportunities and technological solutions to improve patient care

**Knowledge, skills and experience**:

- Highly self-motivated, self-directed and change oriented individual.
- 3-5 years of pharmacy and/or physician clinic experience preferred.
- Account management experience an asset.
- Post-secondary degree/diploma in health and/or business-related fields.
- Excellent communication and presentation skills
- Be able to build rapport and effective working relationships with healthcare professionals.
- Understands and demonstrates patient centered customer service and works to build organizational credibility.

**The Rexall DNA**:

- ** Ready to make an impact
- **You are mission-driven and want to make a difference
- ** Builds consensus**:

- Your people-first mindset shows in all that you do
- ** Embraces change**:

- You move fast and change excites you
- ** Drives achievement**:

- You are wired to always exceed your personal best
- ** Overcomes adversity**:

- You see the world as glass half full and embrace a good challenge
- ** Trail blazer**:

- You love creating the path forward and being able to shape the future
- ** Fun**:

- You think laughter is the best medicine and your positive energy is contagious

**Side effects may include**:

- A closely connected culture
- Competitive compensation, pension, benefits, personal days, employee discounts, and vacation time
- Fully utilizing your talent
- Professional growth and development via challenging projects and assignments
- Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network

**The Hiring Process**:

- One of the members of our Talent Attraction team will connect with you to chat about our #ALLin, award winning and Great Place to Work certified culture
- Bonus You can earn some cash - for every single friend you refer once you get hired

**Are you #ALLin?**
- It’s a condition of employment that you be fully vaccinated within 14 days of your start date, and should you receive an offer you will have to attest to this in writing. In addition, you may be required to upload proof of vaccination or have a valid medical or other Human Rights Code-related exemption._

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