Program Consultant, People and Workplace Operations

2 weeks ago

Ottawa, Canada Canadian Institute for Health Information Full time

**Category**
- Human Resources

**City**
- Ottawa, Toronto, Ontario, Canada
- Program Consultant, People and Workplace Operations
- Who we are
- We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include
- HOOPP Pension Plan (Defined Benefits Pension)
- Retirement Planning Program
- Generous vacation days for permanent and long-term contracts
- Work-life balance
- Career Planning Program
- Learning and Professional Development Program
- Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?
- Reporting to the Director, People Operations, the Organization Development Consultant designs and delivers organizational effectiveness programs and initiatives related to learning and professional development, employee engagement, wellness and performance management to advance CIHIs people-related organization objectives. The Organization Development Consultant works with key stakeholders to plan, develop and implement various HR initiatives that aligns with business objectives and supports an agile and high-performing organization.
- What you'll do
- 1. Leads the development and on-going enhancement of the learning and professional development (L&PD) program; identifies organization needs and determines course offerings. Researches, develops and implements new course offerings and services identified through management discussions, organizational strategy and identified opportunities (e.g. career development, coaching and mentoring programs). Promotes L&PD programs and assesses effectiveness.
- 2. Leads the development, implementation, maintenance and review of organization-wide programs, including employee engagement, learning and development, leadership competencies, wellness and recognition.
- 3. Conducts literature reviews, environmental scans and needs assessments to identify emerging HR trends to build and refine inclusive programs to support the continuous learning, development, wellness, and engagement of CIHI employees.
- 4. Designs and develops action plans to ensure the project deliverables/outcomes for existing and new initiatives are successfully executed and then transitioned to operational partners with a sustainability plan when required. Implement effective measurement tools that will evaluate return on investment and inform future programming and/or adjust programs, as appropriate.
- 5. Leads and implements change management initiatives, drive adoption of organization development programs and/or initiatives within the organization and amongst stakeholders. Partners with HR team members to ensure that change is implemented as designed and in a manner that supports the desired employee experience and fulfilment of CIHI’s strategic vision and mandate.
- 6. Partners with relevant stakeholders to drive organizational effectiveness and organization development strategies across the business.
- 7. Drives a continuous improvement mindset to ensure current and new programs, initiatives, policies are designed, regularly reviewed, and streamlined to achieve optimal level of employee engagement and commitment.
- 8. Provides training, advice, and coaching to HR team on all matters related to organization development programs
- 9. Other duties as assigned.
- What you'll bring to the table
- University degree in Business Administration, Human Resources or other related degree, or combination of education/experience. CHRL designation preferred
- Five or more years of progressive experience in Human Resources with at least three years of experience in learning and development, talent development and/or organizational effectiveness
- Demonstrated experience in leading all phases of change management activities as part of a transformation project
- Demonstrated ability to assess organizational development/learning needs and develop, implement and evaluate programs
- Excellent communication (oral and written) skills, in-person and virtual facilitation and presentation skills with all levels of the organization
- Strong organizational skills with the ability to handle competing priorities in a rapidly changing environment
- Refined

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