Senior Analyst, Operational Policies and Programs

2 weeks ago

Ottawa, Ontario, Canada Canada Mortgage and Housing Corporation (CMHC) Full time

Job Requisition ID: 10109

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Ottawa (ON)

Travel Requirement: Occasional

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Salary: Our salaries generally range from $ to $ and are based on qualifications and experience.

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What's in it for you

We've got the purpose, the people and the perks you need for a fulfilling career. Here's what you get when you're a permanent employee:

  • 5 weeks of vacation.
  • Annual individual performance bonus.
  • Defined benefit pension plan.
  • Comprehensive group insurance plan to support your well-being from day one.
  • Support in your personal and professional growth with training, mentorship and more - because when you thrive, we thrive.
  • An inclusive workplace culture and environment with Employee Resource Groups and more.
  • A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region's office at a minimum of 4 times a month.

Join the Lending Programs Team in the Senior Analyst, Operational Policies and Programs position. In this role, you will support the reporting function of the team while enhancing current processes leading to efficiencies and insights. Your skills and passion for overseeing the administration and decisions relevant to lending activities for the purpose of mitigating risks will help support and provide good client service and achieve corporate objectives.

What you'll do:

  • Continuously monitor and report on the external operating environment with respect to guidelines, policies and practices that have an impact on the internal standards and practices.
  • Offer advice, support and provide alternative solutions to clients and stakeholders including communication of key decisions, interpretation of policies and response to inquiries.
  • Participate in internal processes involving performance monitoring and quality assurance.
  • Identify issues, strengths and challenges, and perform ad hoc analysis and forecasting.
  • Ensure compliance with program criteria and reporting and/or operational guidelines.
  • Develop datasets, reports and dashboards for the various stakeholders.

What you should have:

  • An undergraduate degree in Business Administration or in a related discipline.
  • A minimum of three years of experience using analytical tools, including Microsoft Suite reporting tools (such as Advanced Excel, CRM Microsoft dynamics, Power BI, Data Flow).
  • Sound analytical skills with demonstrated ability to capture and synthesize information to develop recommendations and provide advice.
  • Strong written and oral communication skills.

It would be great if you also had:

  • A sound knowledge of mortgage financing and lending administration.

Posting closing date: Note, the competition may remain active until filled.

Our commitment to diversity, equity, and inclusion

We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don't worry - we're always posting new positions, so don't hesitate to give it another shot. We're excited to see what you bring to the table this time around

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