Flight Supporter

3 months ago

Calgary, Canada AirSprint Private Aviation Full time

**Reports To**: Operations Control Manager
**Location**: Calgary, Palmer Hangar
**Work Schedule**: Four days on shift followed by four days off, based on a 12-hour workday.
**Starting salary**: $53,820
**Closing date**: October 22, 2024
**The big picture**:
Have your career take off with us At AirSprint, our core values of Safety, Integrity, Humility, Service, People, and Community, are ingrained throughout our operations and culture. As a Flight Supporter, you play a key role in ensuring everything runs smoothly and all our flights are setup for success. From making flight plans, booking crew travel and accommodation to global logistics, you will take the utmost care of our clients and pilots. Flight Supporter with AirSprint is a dynamic, exciting, and rewarding role making it happen day in and day out.
**In this role you will**:

- Organize complete operational logistics for each trip, ensuring efficient and compliant execution.
- Communicate and track overseas flight requirements with third-party international trip planning once the Duty Manager approves.
- Prepare preliminary flight plans and provide supporting weather details for aircrew.
- Effectively communicate flight details and provide supporting documents to aircrew in a timely manner.
- Assist with flight following as required by the Company Operations Manual and CARs 604/704 (Class C).
- Act as Operations Control focal point for flight crews.
- Additional duties as assigned by the Operation Control Manager.

**To be successful in this role, you will have**:

- At least one (1) year of related experience facilitating operational logistics, preferable in an aviation or transportation.
- Knowledge of Transport Canada regulations and standards.
- Intermediate proficiency in Microsoft Office (Outlook, Excel, Word).

**Bonus points if you have**:

- Experience with flight planning techniques, tools, and software, inclusive of understanding weather, NOTAMs, aircraft performance, and weight and balance implications
- Completed Transport Canada’s Flight Dispatcher Generic Written Examinations (FDOPS and FDMET)
- Restricted Operator Certificate (ROC-A).

**You’ll fit right in if you**:

- Are a humble team player and are ready to pitch in wherever you’re needed.
- Are good at handling change and can adjust to new situations.
- Focus on getting things right, down to the last detail.
- Communicate effectively in English, both verbally and in writing.
- Are passionate about providing exceptional customer service.
- Are committed to growth by seeking and providing constructive feedback.
- Have good analytical thinking and organizational skills.
- Are highly organized with strong multi-tasking and time management skills.
- Are willing to step up and take the lead.

**We think you’ll like working with us because**:

- We care about your health and well-being and offer an employee assistance program, extended health care benefits, dental and vision benefits, and paid time off.
- We value your contribution to our success and provide a competitive salary and an RRSP matching program.
- We have a great team, and we work hard together toward common goals and with a passion for excellence.
- We offer family and friends flight benefits.
- We respect, honour, and celebrate the diversity of our employees as we know our differences make us better. Our core values of Community and People mean we’re focused on equity, diversity, inclusion, anti-racism, and reconciliation.
- We value Safety, which is why we require applicants to complete a background check assessment.

**About us**:
A passion for aviation and providing exceptional service formed the foundation of AirSprint's introduction of Fractional Jet Ownership to Canada in 2000. Today, each of our dedicated staff is passionate about delivering a private aviation experience that positively contributes to successful Canadians' personal and professional lives. We do this with values of "Safety, Service, People, Integrity, Humility, and Community."
AirSprint's mission is to provide successful Canadians with a better choice for optimizing their time by enhancing the private jet ownership experience with industry-leading safety standards, exceptional turn-key service, and increased flexibility, all at a fraction of the cost and personalized for their individual needs.

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