E-bike Technician

6 months ago

Markham, Canada Leon Cycle Incorporated Full time

Leon Cycle is looking for an experienced talent to join our busy team in Toronto

**Responsibilities**:

- Repair, check, and fix E-Bikes following company standards.
- Take notes of all the works done on E-Bikes + update the database.
- Keep the inventory of the workshop updated.
- Keep the bench and the workshop clean.
- Provide feedback about E-Bikes and be a part of the mechanic and office team
- Assist with related material (such as E-Bike accessories,) and inventory management as needed.
- Develop and maintain knowledge expertise of all products to effectively assist customers with accurate information; keeps current as new product lines are introduced.
- Assist with bike sales and any other duties as needed.
- Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate number of repairs, and completing those repairs in a timely manner.
- Regularly ship out bike parts including lithium battery as per aftersales request, and liaise with different departments - Customer Service, Retail Stores, B2B management teams.
- Act as a lead in making sales.
- Build customer rapport and build relationships with customers.

**Qualifications**:

- Previous bike mechanic experience required, E-Bike mechanic/Product manager experience preferred.
- HAZMAT certification will be highly regarded. You will need to get certified after joining Leon Cycle. All expenses will be covered by the company.
- Ability to work independently and in a team environment as well as on your own
- Multitask and detail-oriented.
- Ability to learn in a fast-paced environment.
- Ability to understand and follow written and verbal instructions and take direction well.
- Acceptable appearance and professional demeanor
- Ability to create an excellent customer experience.
- Good time management skills.
- A sense of urgency and ability to hustle.
- Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

**Why work at Leon Cycle**
- 100% Benefits paid for by company from the date of hire
- Be part of a growing team throughout US & Canada
- Discount on E-Bikes, services, and accessories
- Other employee perks and fun things as we continue to grow

**About Leon Cycle**

LEON CYCLE is the retail arm of the LEISGER Cycle Group, manufacturers of premium electric bikes under the brand names NCM and LEISGER, and of electric bike components under Das-Kit and DeHawk. The LEISGER Cycle Group set up its online retail in 2014 in Germany; the company is fast growing in market share and expanded throughout Europe, Australia, and New Zealand Now, and most recently in US and Canada.
- Leon Cycle is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors._

**Job Types**: Full-time, Permanent

Pay: From $42,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Language training provided
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

Ability to commute/relocate:

- Markham, ON L3R 5Z2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Mechanic experience: 3 years (required)

Licence/Certification:

- Driver's License (preferred)

Work Location: Hybrid remote in Markham, ON L3R 5Z2

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