Business Center Support

1 month ago


London, Canada Vialto Partners Full time

Company Description

At Vialto we create the connections that build global careers and societies, bridging
the gap between people and their aspirations. As the world of work continues to
evolve, we are bringing together the individuals, ideas and technology to unlock
business and human growth.

**Job Description**:
**Responsibilities**:

- Pick-up, sorting and distribution of daily incoming mail
- Pick-up, sorting and coordination of daily outgoing mail / courier packages
- Printing, photocopying and scanning of documents and updating data management systems
- Courier preparation - waybill creation, tracking of packages, contacting vendor to resolve issues related shipment delays
- Monitor and replenish office supplies
- Stocking basic kitchen supplies
- Assist with other administrative tasks or project based work, as required.

**Qualifications**:

- High school diploma required. A post-secondary education is an asset
- 1-3 years of related experience in a similar role, business support service center, printing services industry within a fast-paced, high-volume environment during peak periods
- Experience working with printers
- Ability to follow processes and procedures safely and accurately
- Experience with Google suite of products is an asset
- Critical attributes of this position include: a positive, proactive “can do” attitude and excellent customer service, interpersonal and communication skills
- Strong work ethic, discretion in handling confidential information and ability to prioritize and adapt to changing demands and deadlines
- Must have strong organizational skills, meticulous follow-up and follow-through, good judgment and high attention to detail
- Confidence in ability to work in an ever changing work environment
- Clearly communicates efficiently and professionally
- Excellent discretion when dealing with sensitive information
- Ability to negotiate and influence effectively
- Provides services according to predetermined requirements and quality standards.
- Escalates problems to team lead or manager if unable to resolve
- Ability to take initiative and very client service oriented
- Excellent judgment and strong problem solving skills, including a proactive approach to working with staff and clients at all levels while demonstrating flexibility
- This position follows straightforward guidelines and established practices, major issues are deferred to the team lead or manager to resol



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