Automotive Service Appointment Coordinator
1 month ago
Big West Ford is looking for an **experienced Automotive Service Appointment Coordinator (F/T)** to join our team. Our group is dedicated to provide top notch customer service. We’re always growing, because of which, we’re looking to bolster our Service roster and exceptional Service team.
**Requirements**:
- Prior service and customers relations experience is a must. 2 years of Appointment Coordinator experience in the auto industry will be preferred.
- Strong organization and time management skills
- Excellent communication skills
- Customer service experience
- Ability to work in fast-paced environment
- CDK experience preferred
Duties will include:
- Answering phone calls
- Making outbound appointment phone calls
- Cashing out customers
- Booking Appointments
- Assisting customers, etc
- Writing express work orders
What we offer:
- Competitive wages
- Excellent Group Benefits package
- Group RRSP Contribution program
- Training and support programs
- Unlimited career opportunities within our automotive group
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- automotive service appointment coordinator: 2 years (required)
Work Location: In person
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