Event Process Manager

1 week ago

Mississauga, Canada Encore Global Full time

The Manager, Event Process is responsible for advancing and executing the overall strategy of the Event Process team that contributes to a consistent experience for Encore’s customers (internal/external) globally. Along with the Director, Event Process, the Manager will design and implement business processes that support organizational success and partner with key business stakeholders to drive results. The Manager will analyze business data and use this to determine market specific strategies for both short term and long-term execution planning, providing data driven solutions to internal and external stakeholders.

Day-to-day, the Manager is responsible for the review, alignment and approval of sales opportunities, with a focus on mid-level and full production events, providing guidance to opportunity owners in the development of event technical estimates. This position assists the sales team in determining event technical requirements to capture new business or to execute definite business. The Manager develops and guides the implementation of processes and SOPs that drive consistency in event execution and optimal production resource deployment while ensuring adherence to Sales, Technical and Production Standards. This position will report directly to the Director, Event Process.

Key Job Responsibilities

Organizational Leadership
- Ensure sales opportunities are vetted and reviewed, and that events are scoped correctly; namely technically and financially.
- Provide consultation and guidance to sales and operations teams.
- Partner with above property leadership in market demand planning.
- Work with the product management team to identify sales and solutions trends, assists in product adoption strategy.
- Provide leadership on execution strategy for complex/high risk business.
- Develop clear and consistent business processes for Event Process to provide a seamless experience to both internal and external customers.
- Assess and route appropriate resourcing needed on inbound opportunities to ensure customer success.
- Drive consistency in solution development and language used with internal and external stakeholders.
- Conduct and report on regular quality checks on intake process.
- Ensure proper business planning procedures are employed.
- Support, sponsor and execute all company initiatives. Communicate goals and objectives to team members clearly and frequently.
- Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook.
- Assist Director, Event Process in forecasting and demand planning as needed
- Assist in the development and implementation of Event Process best practices and Standard Operating Procedures
- Consult with the Director, Event Process to identify and successfully deploy new technology and resources.
- Ensure compliance with established Technical Standards and Production Standards.
- Ensure compliance with Encore Policies and Procedures to minimize company’s risk and exposure
- Drive Results by implementing financial management initiatives, including budgeting and cost management.
- Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook

Event Review
- Review and approve technical production, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors, and venue.
- Review event ECT, collaborate on providing the best in-class service that meets the client’s budget expectations
- Maintain focus on client needs by working with sales to ensure the proposed estimate exceeds client’s expectations
- Develop and maintain strong relationships with internal customers and provide outstanding customer service
- Manage all phases of technical consultation, technical review, and financial review
- Manage change orders, ensuring that qualifying changes in scope are reviewed and addressed correctly
- Provide insight to production and operations teams on execution expectations, documenting the development of the event scope
- Ensure all Encore Production and Technical Standards are enforced
- Ensure all Sales Leadership Initiatives are adhered to

Sales Consultation
- Assist sales teams with technical consultation as necessary.
- Define event scope, inclusive of technical production, sub-rental requirements, execution plan
- Assist in developing communication management plan for events
- Mitigate event costs via solution and resource alignment
- Provide feedback to event owner to develop and deliver post show financial analytics

Production Center Leadership
- Partner with Regional Sales Directors (RSD) and Regional Vice Presidents (RVP) to understand and evaluate future business needs from a broad regional/national perspective.
- Partner with sales directly in understanding regional demand, ensuring demand is accounted for in the development of an event’s scope
- Revi

  • Event Sales Manager

    1 week ago

    Mississauga, Canada PALACIO EVENT CENTRE Full time

    We cater to corporate, social and communal events with an emphasis on exceptional weddings and corporate events. **Duties and Responsibilities** - Execute an aggressive sales strategy for existing and annual sales goals - Prepare weekly sales summaries for review. Be able to speak on successes and failures to highlight company opportunities. - Build and...

  • Event Planner

    7 months ago

    Mississauga, Canada Creative Event Solutions Full time

    **Overview**: We are seeking a dynamic and experienced Event Planner to join our team at Creative Event Solutions. As an Event Planner, you will be responsible for overseeing the planning and execution of a wide range of events, from corporate product launches and conferences to Galas and Holiday Parties. You will work closely with clients to understand...

  • Event Coordinator

    14 hours ago

    Mississauga, Canada Banquet & Event Centre Full time

    We are looking for a personable and well-presented person to assist with the everyday running of the venue, 600 seats, Three Ballrooms, as well as co-coordinating and planning events, and supporting other projects within the team where applicable. The successful applicant should have a passion for weddings, a keen eye for detail and be eager to learn and...

  • Event Decorator

    4 months ago

    Mississauga, Canada The Gardens Event Centre Full time

    *Job Summary* As an Event Decorator, you will play a crucial role in creating visually stunning and memorable event experiences. Your creativity and attention to detail will transform venues into captivating spaces that leave a lasting impression on guests. *Responsibilities* - Collaborate with clients to understand their event vision and requirements -...

  • Event Planner

    7 months ago

    Mississauga, Canada PALACIO EVENT CENTRE CORP. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Number of participants**: - 100-199 participants **Length of activity**: - 1 day or less **Tasks**: - Promote conference and meeting services or special events - Develop marketing and communication plans - Recruit, hire and supervise staff and/or...

  • Event Booth Technician

    1 month ago

    Mississauga, Ontario, Canada Event Booth Canada Full time

    About Event Booth CanadaLocated in the Greater Toronto Area, Event Booth Canada is a renowned decor company specializing in innovative photo booth experiences. With a focus on delivering exceptional service and affordability, we cater to various events, including weddings, corporate functions, and social gatherings.Job OverviewWe are seeking a highly...

  • Events Manager

    7 months ago

    Mississauga, Canada The International Centre Full time

    For decades The International Centre has been a leading event and conference facility renowned for its exceptional service and state-of-the-art amenities. As a hub for Canada's largest and most popular events, we pride ourselves on creating memorable experiences for our clients and attendees. With our versatile event spaces, advanced technology, and...

  • Events Manager

    8 months ago

    Mississauga, Canada AGM Renovations Full time

    AGM Renovations provides quality renovations services throughout Canada and USA. We pride ourselves in our commitment to quality products and execution and the highest ratings for customer satisfaction. Our team is always on the lookout for exceptional talent and we are currently hiring an **Events Manager** to work on a call basis. **RESPONSIBILITIES**: -...

  • Project Manager, Events

    7 months ago

    Mississauga, Canada World Vision Canada Full time

    Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child. You will experience Christian faith in action helping to make real and...

  • Event Manager

    7 months ago

    Mississauga, Canada Hilton Full time

    An Events Manager executes all aspects of the written sales agreement and corresponding arrangements between the hotel and customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site convention. Successful achievement of this goal will...

  • Events Manager

    7 months ago

    Mississauga, Canada Jake's House Charity Full time

    **EQUIRED QUALIFICATIONS** **TITLE**: Events Manager **POSITION TYPE**: Full-Time Permanent **REPORTS**: Chief Executive Officer, CEO **LOCATION**: Mississauga **SALARY**: $50,000+ **INDUSTRY**: Not-for-profit **COMPANY PROFILE** Founded in 2004, Jake’s House is a Provincially and Federally funded Canadian charity with a mission to provide...

  • Events Manager

    7 months ago

    Mississauga, Canada Jake's House Charity Full time

    **COMPANY PROFILE** Founded in 2004, Jake’s House is a Provincially and Federally funded Canadian charity with a mission to provide meaningful support to families living with autism across the country. Recognizing that more than any other single issue, families dealing with autism need a community, Jake’s House is committed to growing a strong network...

  • Event Manager

    5 days ago

    Mississauga, Canada Bond Brand Loyalty Inc Full time

    As an Event Manager you’ll have your hands on the wheel as we drive the future of loyalty through in-person, virtual and hybrid events. Take a moment to ask yourself this: Do you love working in a fast paced environment with multiple top tier clients, delivering great event experiences? Yes? Good. This could be a great opportunity for you. And us! At...

  • Banquet Operations Manager

    6 days ago

    Mississauga, Canada Banquet & Event Centre Full time

    Under the direction of the Owner/Operators, the Banquet Operations Manager is accountable for the smooth running of all in-house events for a busy event venue and the overall operations of the business. **Main Responsibilities** As a Banquet Operations Manager you are responsible for the smooth running of whole banquet operations and to support the Food &...

  • Event Manager

    7 months ago

    Mississauga, Canada Jake's House Charity Full time

    **COMPANY PROFILE** Founded in 2004, Jake’s House is a Provincially and Federally funded Canadian charity with a mission to provide meaningful support to families living with autism across the country. Recognizing that more than any other single issue, families dealing with autism need a community, Jake’s House is committed to growing a strong network...

  • Senior Event Marketing Manager

    3 weeks ago

    Mississauga, Ontario, Canada InField Marketing Group Full time

    Job OverviewInField Marketing Group is a leading integrated marketing agency specializing in Sales, Retail, Digital, and Experiential Marketing programming. We are seeking an experienced Senior Event Marketing Manager to join our team.About the RoleThis is a challenging and rewarding opportunity for a seasoned professional to manage and execute various event...

  • Events Manager

    7 months ago

    Mississauga, Canada Wuxly Movement Full time

    At WUXLY, we produce plant-based outerwear of the highest quality, for all seasons. We are a proud, B-Corp certified company, and we are Made in Canada. Our in-house expertise in design, pattern making, and têxtile sourcing, allows us to create highly technical and fashionable outerwear - and more. Our unique capabilities, combined with our network of local...

  • Order Management Coordinator

    7 days ago

    Mississauga, Canada Lakeside Process Controls Ltd. Full time

    **What you will be doing in the role of Order Management Coordinator**: Your responsibilities may include, but are not limited to: - Managing customer relationships by accommodating preferences and maintaining professional level of communication - Complete order management, including data entry, procurement, expediting, updating information in business...

  • Order Management Coordinator

    7 months ago

    Mississauga, Canada Lakeside Process Controls Ltd. Full time

    **What you will be doing in the role of Order Management Coordinator**: Your responsibilities may include, but are not limited to: - Managing customer relationships by accommodating preferences and maintaining professional level of communication - Complete order management, including data entry, procurement, expediting, updating information in business...

  • Business Development Manager

    1 week ago

    Mississauga, Canada Lakeside Process Controls Ltd. Full time

    **What you will be doing as a Business Development Manager**: Your responsibilities may include, but are not limited to: - Developing and maintaining relationships with management personnel of major customers and other personnel in various functional departments, such as: engineering, purchasing, maintenance, production, and expediting - Developing and...