Parts Advisor

7 months ago


Abbotsford, Canada Magnuson Ford Full time

**RESPONSIBILITIES**:

- Efficiently assist customers (internal and external) with the highest level of service in order to grow sales within the department
- Assist in growing sales within the Service department by providing labor estimates when handling parts sales
- Interact with Service and Sales department to ensure smooth delivery of parts
- Receive payment from retail customers when necessary
- Stock parts inventory and maintain an organized warehouse environment
- Keeping up to date on manufacturer warranty and policy procedures while serving as a liaison with factory representatives
- Assist Parts department in routine inventory counts
- Assist in housekeeping of the Parts department
- Communicate effectively with (internal and external) customers, Parts staff and management to report any delays regarding parts deliveries
- Processing wholesale and retail customer orders
- Handling and processing telephone inquiries
- Delivery parts to customers
- Maintaining and counting accurate inventory levels
- Provide parts to the technicians in the shop
- Maintain parts and parts room in a clean and orderly environment

**KNOWLEDGE AND SKILLS REQUIRED**:

- Ford experience an asset
- Knowledge of automotive fundamentals is required
- High attention to detail
- Work well in a team environment, but also can work unsupervised
- Must be organized and able to multi-task in a fast paced and demanding environment
- Punctual and strong attendance record
- Excellent interpersonal and relationship-building skills
- Parts technical knowledge
- Knowledge of parts inventory
- Strong customer service skills
- Excellent organizational skills with the ability to multitask

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift

Work Location: In person


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