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Video Exception Processors

1 month ago

Woodbridge, Canada 407 ETR Full time

Position Summary:
We at 407 ETR are looking for someone who enjoys a challenge, has the willingness to learn, and excels at data entry. This role as a Video Exception Processor (VEP) is fast-paced and involves processing transactions (license plates) in a metricized environment.

Duties & Responsibilities:

- Verify and process video transactions license plate information
- Accurately type plate string and jurisdiction
- Code unreadable transactions accurately within various queues
- Select and process best image for transactions with multiple images using the appropriate tools available
- Meet all company & individual metrics based on monthly departmental goals
- Keep current with the company policies and procedures, job aids; attend new training & continuous learning sessions
- Perform other tasks as assigned

Qualifications:

- 1 year experience as a data entry clerk/operator
- Must successfully pass a data entry test
- Completion of high school diploma
- Detail-Oriented
- Available to work up to thirty (30) hours per week
- Ability to excel in a fast-paced environment, work under pressure in a structured environment, meet tight deadlines, & complete repetitive tasks
- Previous experience in an inbound call center or customer service environment is an asset
- Excellent date entry processing including reading text, document use, numeracy
- Excellent ability to work in a Windows NT Environment and comfortable navigating through the Internet
- Demonstrated ability to offer excellent attendance and punctuality
- Self-motivated and able to function well independently or in a group environment
- Must be flexible to work shifts based on business needs between the hours of 7:00 AM to 10:00 PM - Monday to Sunday.

Our Offer:
A world-class culture based on recognition, development, and excellence:

- Unionized environment (Unifor)
- 3 weeks on site training and support
- Free 407 ETR usage (taxable benefit)
- Competitive collectively bargained wage schedule: New Hire $17.90, After 90 Days Worked $19.45, After 120 Days Worked $20.95
- Comprehensive single-coverage health benefits program
- An exciting performance-based recognition program
- Employee discounts through Good Job Program and Good Life Fitness
- Expect excellence: Collaborative team, learn, and grow with a high-performance team.
- Leaders who support your development through training and coaching
- Organization that takes pride in volunteering and community involvement
- Community culture known for innovation and continuous improvement

About 407 ETR

Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.

On Highway 407 ETR, we offer peace of mind and a fast, safe and reliable trip. That’s why millions of drivers rely on Highway 407 ETR to get around the GTA. Every driver we serve is one less vehicle on a congested alternate route, giving drivers more time for the things that matter most.

407 International Inc. is the sole shareholder of 407 ETR and is owned by:

- Canada Pension Plan Investment Board (CPP Investments) through indirectly owned subsidiaries (50.01%);
- Cintra Global S.E. which is a wholly owned subsidiary of Ferrovial S.A. (43.23%); and
- SNC-Lavalin (6.76%).

Note:
_This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization._

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