Dispatcher
6 months ago
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work
Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while maximizing the full potential use of company human and physical resources in accordance with established budgetary standards.
**JOB RESPONSIBILITIES**
**Dispatching/Paperwork**
- Provides consistent support by dispatching resources to meet the needs of client families
- Receives first call information and initiates the resources required for dispatch
- Processes removal paperwork
- Assists with recording keeping of embalming documentation as required
- Ensures that vehicles and associates are dispatched in accordance with company standards. Dispatch services may include:
- Removals
- Visitations
- Transfers of casketed decedent and/or remains to final dispositions
- Decedent memorial services
**Scheduling**
- Schedules activities for both the internal staff as well as market locations
- Schedules the dispatch of vehicles and associates to ensure that services are provided as scheduled; services may include:
- Removals
- Visitations
- Transfers of casketed decedent and/or remains to final dispositions
- Decedent memorial services
- Maintains in-house scheduling of location resources
- Schedules sufficient resources to meet market commitments
**Customer Service**
- Demonstrates a commitment to internal and external customer service while serving the Company’s families exceptionally well
- Builds and maintains strong relationships by promoting a team atmosphere
- Communicates with location associates, including directors, managers and other staff members to mitigate confusion and misunderstanding
- Leads by example while staying engaged and supportive of company initiatives
**Manage Inventory (Location specific)**
- Takes and places orders for necessary supplies
- Manages inventory for caskets and cremation containers for the market, including receiving requests and making orders, as required
- Order additional general supplies at the direction of the location management.
- Performs other duties as directed by management
**MINIMUM REQUIREMENTS**
**Education**
- High school diploma or GED equivalent
**Licenses**
- Current valid driver’s license may be required
**Experience**
- Minimum of six (6) months scheduling or logistics experience
**Knowledge, Skills and Abilities**
- Knowledge of the company’s service promise, services, capabilities, policies procedures and practices to effectively manage various location needs
- Ability to resolve issues in accordance with company goals and objectives
- Excellent communication skills and interpersonal skills
- Ability to prioritize and organize effectively with a keen sense to detail
- Ability to work in a fast paced, high pressure environment
- Ability to multi-task using multiple software programs simultaneously
- Ability to communicate with associates, customers, supplies in person or by phone
- Good driving record
Postal Code: L8R 2X1
Category (Portal Searching): Operations
Job Location: CA-ON - Hamilton
Job Profile ID: K00204
Time Type: Full time
Location Name: Award Limousine Services
-
Dispatcher
6 months ago
Hamilton, Canada Lp Services Full timeResponsibilities: - Coordinate and schedule the movement of freight and shipments - Dispatch drivers and provide them with necessary information and instructions - Utilize phone systems and communication tools to effectively communicate with drivers, customers, and other team members - Perform data entry tasks to update shipment information and maintain...
-
Dispatcher
6 months ago
Hamilton, Canada Cargojet Airways Ltd. Full time**Accelerate your career with the most awarded Air Cargo Airline in Canada!** Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night. Cargojet operates its network across North America each business night, utilizing a fleet of all-cargo aircraft Cargojet has been...
-
Dispatcher
6 months ago
Hamilton, Canada Steelpro Full timeEnergetic, results-focused traffic coordinator for busy dispatch office. Experience in compiling data to maximize resources. Organize and conduct activities to assure safe, cost-effective, on-time deliveries. Extensive interaction with drivers. Flexible scheduling necessary to cover 24/7 operation. **Requirements**: 2 + year computerized...
-
Dispatch
6 months ago
Hamilton, Canada Ortec Group Full time**Brand description**: Present in 25 countries, the Ortec Group deploys engineering and construction solutions in a wide range of sectors: energy, mining, pharmaceuticals, chemicals, defense, railways, agrifood, automotive, aeronautics, space, local authorities... Its 14,000 employees in France and abroad design, build and maintain industrial projects and...
-
Dispatcher
2 months ago
Hamilton, Canada NAPA Auto Parts Full timeJob DescriptionJoin our growing team! We are looking for a full time dispatcher to create efficient routes for our delivery drivers. This position pays between $19.15 and $21.60 per hour (depending on experience) plus benefits as of your first day, paid time off, and many other great benefits! In this key role, you will: Plan efficient driving routes...
-
Dispatcher - Hamilton
1 month ago
Hamilton, Canada GFL Environmental Full timeA Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information...
-
Dispatch Assistant
6 months ago
Hamilton, Canada Bercon Rentals Inc. Full time**Dispatch Assistant** - Contract Full-Time - 18 months_ **Location**:Hamilton, Ontario **The Company. **Bercon Rentals Inc., is a family-owned and operated Canadian equipment rental company where every member of our team is empowered to make decisions that support customer success. We specialize in providing our customers access to the best and safest...
-
Dispatcher
6 months ago
Hamilton, Canada Seaboard Transport Group Full timeFounded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has...
-
Overnight Dispatch Support
6 months ago
Hamilton, Canada The Tandet Group of Companies Full time**Dispatch | Logistics | Freight | Customer Service** The Tandet Group of Companies; a family-owned company that has been in business for over 40 years. They have received the Top Fleet Employer award from TruckingHR for the last six consecutive years. We operate the newest fleet of modern trailer amenities in the Canadian tank sector and are routinely...
-
Shipping Dispatch
6 months ago
Hamilton, Canada Atlantic Packaging Products Ltd Full time**What you will be doing**: - Answer all incoming inquiries regarding pickups and general load/driver inquiries - Coordinate and manage drivers runs and schedule - Communicate with drivers to ensure all pickups are done in a timely fashion and handle any of their issues or problems causing delay - Maintain data entries to ensure accurate record of driver...
-
Warehouse Dispatcher
2 weeks ago
Hamilton, Canada Calea Ltd. Full time**Make a difference. Be the difference.** Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies. We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare...
-
Dispatcher
6 months ago
Hamilton, Canada MnmsDelivery Full timeResponsibilities: - Communicate with customers taking orders and input details using MS Office. - Coordinate and schedule delivery of products, ensuring timely delivery. - Collaborate with customers and drivers to resolve any issues or delays in delivery. - Monitor and update customers on the status of their deliveries. - Maintain documentation and records...
-
Flight Dispatcher
6 months ago
Hamilton, Canada Cargojet Airways Ltd. Full time**Accelerate your career with the most awarded Air Cargo Airline in Canada!** Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night. Cargojet operates its network across North America each business night, utilizing a fleet of all-cargo aircraft Cargojet has been...
-
Dispatcher
6 months ago
Hamilton, Canada American Iron and Metal Full timeCompany Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday!) thanks to the dedication of our employees and the ongoing trust and...
-
Dispatcher (Night Shift)
1 month ago
Hamilton, Canada American Iron and Metal Full timeDescription du posteAmerican Iron & Metal is looking to add a Dispatcher to join our growing logistics team. As an AIM dispatcher, the candidate will be responsible for providing a high level of customer service to all accounts while scheduling company drivers to service customers. This is a fast-paced dynamic environment that requires the ability to...
-
Dispatcher (Afternoon Shift)
1 month ago
Hamilton, Canada American Iron and Metal Full timeJob DescriptionAmerican Iron & Metal is looking to add a Dispatcher to join our growing logistics team. As an AIM dispatcher, the candidate will be responsible for providing a high level of customer service to all accounts while scheduling company drivers to service customers. This is a fast-paced dynamic environment that requires the ability to problem...
-
truck dispatcher
2 months ago
Hamilton, Canada 12928183 Canada Inc. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingFreight forwardingTransportationTasksMaintain work records and logsMonitor personnel workloads and locationsPerform general office dutiesProvide customer serviceKeep track of shipmentsKnowledge of highway trucking and associated rules and...
-
truck dispatcher
2 months ago
Hamilton, Canada 12928183 Canada Inc. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingFreight forwardingTransportationTasksMaintain work records and logsMonitor personnel workloads and locationsPerform general office dutiesProvide customer serviceKeep track of shipmentsKnowledge of highway trucking and associated rules and regulationsProcess and...
-
Cross Border Truck Dispatcher
6 months ago
Hamilton, Canada Transportcorp Full time**Languages** English **Education** College/CEGEP or equivalent experience **Experience** 2 years to less than 3 years **Security and Safety** Driver's validity licence check, Criminal record check, Bondable **Transportation/Travel Information** Own vehicle, Own transportation **Work Conditions and Physical Capabilities** Repetitive tasks, Work...
-
Shipping Dispatch
6 months ago
Hamilton, Canada Atlantic Full timePosting Details Job Details Description What you will be doing: Answer all incoming inquiries regarding pickups and general load/driver inquiries Coordinate and manage drivers runs and schedule Communicate with drivers to ensure all pickups are done in a timely fashion and handle any of their issues or problems causing delay ...