Service Coordinator/dispatcher
7 months ago
**Service Coordinator/Dispatcher**
Active Mechanical is a long-standing company in the mechanical services industry with over 25 years of experience. We are committed to providing the highest level of service to all our customers, from the first phone call to our office through to our technicians completing the job on site.
Over the years we have built a great team both in the office and on the field. We are committed to our employees and strive to provide them with a safe and positive work environment, opportunities for growth, and encourage further education and training.
We look forward to inviting an enthusiastic new member to our service team.
**Key Responsibilities and Duties but not limited to**:
- Dispatch technicians and issue work orders to them
- Schedule as per maintenance contracts and ensure requirements are being met
- Issue subcontractor work orders and coordinate scheduling
- Coordinate with internal departments for small projects and service jobs
- Verify technicians’ hours and expenses and submit to accounting department
**Skills and Abilities**
- Knowledge of Microsoft office and basic computer skills
- Detail oriented
- Strong communication skills in various mediums
- Punctual and excellent attendance
- Strong ability to work in a high-pressure and fast paced environment
- Mechanical knowledge (an asset)
Experience
- Administrative Assistant/Customer Service - 3 years
- Dispatch - 1 year
**Benefits**:
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
**Experience**:
- dispatching: 1 year (required)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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