Dispatch Coordinator in Logistics

2 months ago


Mississauga, Canada National Freight Forwarding Inc. Full time

**Job Summary**

**Duties**
- Coordinated and scheduled transportation of drayage, FTL (Full Truckload), LTL (Less Than Truckload), and intermodal shipments, ensuring timely pickups and deliveries using Loadlink and Expert Dispatch systems.
- Communicated effectively with drivers, carriers, and customers to provide real-time updates on shipment status, address delays, and ensure smooth transportation operations.
- Optimized routes and load planning to maximize efficiency and reduce transportation costs, while adhering to legal weight limits, safety regulations, and utilizing advanced dispatch tools.
- Resolved transportation-related issues such as breakdowns, delays, or detours by coordinating with maintenance teams, ensuring mínimal disruption to operations.
- Maintained accurate records of shipments, delivery timelines, and carrier performance in compliance with company standards and customer satisfaction goals.
- Ensured all freight deliveries adhered to safety and regulatory guidelines, consistently monitoring performance metrics to enhance operational efficiency and meet company and client expectations.

**Experience**:

- Proven experience in dispatch management or a related field within the logistics industry.
- Familiarity with freight types and transportation management systems is essential.
- Strong analytical skills with the ability to interpret data effectively.
- Excellent phone etiquette and communication skills are required.
- Experience in shipping and receiving processes is preferred.
- A background in supply chain management or working with third-party logistics (3PL) providers is a plus.

Join our team as a Dispatch Coordinator where you can make a significant impact on our logistics operations while leading a dedicated team

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

**Benefits**:

- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- dispatching: 1 year (required)

Work Location: In person

Application deadline: 2024-10-24
Expected start date: 2024-11-01



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