Clinic Supervisor

7 months ago

Edmonton, Canada VIDA Dermatology Full time

Clinic Supervisor

The primary function of the Clinic Operations Manager is to ensure the clinic is operating smoothly and efficiently and to provide day-to-day support for clinic employees. This role is accountable for: ensuring company policies and standard operating procedures are being followed and executed at clinic-level and fostering a client-focused experience for patients.

**Duties**:

- Oversee and manage the day-to-day operations of the the medical & aesthetic departments
- Ensure facility meets and exceeds standard cleanliness levels
- Create employee schedules and manage time off requests
- Ensure compliance with all relevant regulations and standards in the healthcare industry
- Ensure high levels of customer service are being met. Phones are being answered in a timely and professional manner, referrals are being booked promptly.
- Monitor and evaluate the performance of staff, providing feedback and implementing corrective actions as necessary
- Conduct regular meetings with staff to address concerns, provide updates, and foster a positive work environment
- Maintain strong working knowledge of all products and service offerings
- Work closely with the marketing team to optimize monthly promotions and organize in-clinic events
- Work closely with Director of Operations to ensure optimal flow and efficiency of clinic operations
- Handle difficult patients and address patient concerns as needed
- Ordering of office supplies

**Skills**:

- Strong knowledge of medical and aesthetic operations and procedures
- Proficiency in using electronic medical records systems
- Familiarity with managing a team scheduling
- Understanding of medical policies, procedures, and regulations
- Excellent supervisory and leadership skills
- Ability to effectively communicate with staff, patients, and other stakeholders
- Knowledge of human resources practices related to hiring, training, and performance management

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific needs of the organization.

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Wellness program

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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