Pay and Bill Administrator
5 months ago
**Pay and Bill Administrator**
Reports to: Senior Manager, Finance
**Purpose of Position**
This position ensures that customers and employees are properly billed and/or paid for services rendered.
**Work Environment**
The incumbent in this job works seated, standing or walking with a general choice of movement, except when conducting computer data entry and filing. Physical and mental fatigue may be caused by interruptions, word processing and sorting of files.
**Structure and Relationship**
The position reports directly to the Senior Manager, Finance. This position deals with various personnel, such as Account Managers, Payroll Personnel, Recruiting, etc.
**Required Skills**:
College diploma in Accounting, Finance or Business Administration with 1 to 2 years work experience OR relevant work experience. Must have strong knowledge of Microsoft Office. Microsoft Excel knowledge is an asset. Must possess excellent customer service skills and phone manner. Has understanding of basic accounting principles and have strong data entry/accurate typing skills.
**Branch and/or Regional Goals at Point of Signing**
- Retain Improve and Development of existing clients and relationships.
- Pay and Bill is responsible for improving the overall processes and accuracy of invoicing and payroll, which contributes to the overall retention, of both our clients and employees.
- The incumbent will review and participate in annual training on the following areas:
- Emergency Response Manual/Business continuity Plan (ERM/BCP)
- Business (Quality) Management System (BMS)
- Quality Training
- Occupational Health and Safety training
- WHMIS Training.
**Task Related Objectives**
- Responsible for a specific portfolio of accounts and clients in which billing is required.
- Creates manual invoices for customers with special requirements (i.e. that cannot be addressed through regular or default invoicing options).
- Coordinates billing for services rendered and attaches required reports/backup.
- Maintains master customer files and ensures filing of essential correspondence and contractual documents.
- Understands and completes crediting and re-billing of invoices.
- Creates and updates client information, contractual information and bill rates, etc.
- Review of Client Master, for accuracy, validity and completion of necessary updates.
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