Sales Assistant
3 months ago
**Job description**
As a prominent Chinese flooring manufacturer, BBL Flooring is expanding its reach and is currently seeking a **Sales Assistant** for its Canadian office. With a commitment to quality, innovation, and sustainability, BBL Flooring has established itself as a leader in the global flooring industry. Join our team and be part of an organization dedicated to excellence.
**Responsibilities**:
- **Order Management**: Precisely process and input customer orders into the system, ensuring accuracy and timeliness.
- **Client Relations**: Maintain proactive communication with existing clientele, comprehending their needs, and ensuring the fulfillment of their expectations.
- **Issue Resolution**: Efficiently handle and resolve customer queries and complaints, ensuring swift solutions and providing dedicated support.
- **Collaboration and Coordination**: Foster seamless collaboration with internal departments, including sales, marketing, and customer service, to proficiently meet client requirements.
- **Data Analysis and Reporting**: Monitor sales metrics, gather customer insights, and analyze market trends to produce insightful reports aiding strategic decision-making.
**Requirements**:
- Meticulous and responsible work ethic.
- Proficiency in both Mandarin Chinese and English languages.
- Expertise in utilizing ERP software for streamlined order processing.
- Proficient in advanced use of Excel and Word for document management.
Pay: $45,000.00-$50,000.00 per year
Additional pay:
- Bonus pay
- Overtime pay
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Experience**:
- Sales support: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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