Transfer Credit/functional Analyst Coordinator

3 months ago

Toronto, Canada George Brown College Full time

**CLOSING DATE**:September 9, 2024

**Land**_ _**Acknowledgement**
- George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._

**Equity Statement**_ _**

**GBC Vision**
- To be _a college renowned for its inclusion, excellence, relevance, impact, and leadership._ _

**Position Summary**:
The Transfer Credit / Functional Analyst Coordinator is a role that serves both functions within the Business Process Integration and Student Systems team. The Transfer Credit/Functional Analyst Coordinator completes tasks assigned from both portfolios, divides time equally between roles, and completes projects and tasks as assigned by the Manager, Business Process Integration and Student Systems.

**Key Responsibilities**:

- In support of the colleges’ Transfer Credit activities to promote student mobility and improve student retention, serves as an expert resource for the college community on matters relating to Transfer Credit.
- Serves as liaison with other post-secondary institutions in Ontario from which the college receives transcripts; researches grading schemes, credential levels, etc.
- Researches course acceptability and accreditation of unrecognized institutions.
- Populates, updates and manages the Banner Transfer Articulation module and related tables.
- Runs the electronic transcript upload process from OCAS and monitors the results (such as XML standard).
- Serves as a member of the project team that is responsible for implementing new business technologies and processes in the Registrar’s Office. May work collaboratively with the team on a project or be assigned the role of project coordinator based on skills and strengths.
- Conducts needs assessment sessions with project stakeholders to identify business requirements, scope of project.
- Clearly articulates and records requirements using process flow maps, flow charts, user stories, functional and technical specification.
- Problem-solves complex issues for RO system users: Admissions, Registration and Records, academic divisions, and other business units.
- Investigates issues by gathering details about the symptoms, scope, and users affected.
- Develops and conducts test plan(s) to identify the cause of the issue; may involve mapping related business processes to determine if there have been recent changes to processes or data that are affecting the system.
- Leads training for RO systems and business processes, which occurs year-round.
- Other related duties as assigned.

**Educational and Experience Requirements**:

- Three-year diploma, degree, or equivalent from a recognized post-secondary institution in in Business Administration, Information Technology or equivalent.
- Minimum five (5) years’ progressive experience in a Registrar’s Office or a postsecondary academic environment with a minimum of three years’ experience as a team leader or as a Coordinator. Experience working with student information systems, preferably Banner and all related functions (i.e. Admissions, Registration and Grade Reporting).
- Experience analyzing complex business and technical needs and solutions; advanced technical skills.

**Skills and Attributes:
- Demonstrated superior customer service, communication skills and teaching/training experience. Ability to work under pressure, meet deadlines, and work on multiple tasks simultaneously, and ability to work independently with little or no oversight. Advanced computer office skills - MS Word, Excel, Visio and advanced level Access.
- Able to travel on a monthly basis to other campuses, ONCAT, and other colleges to attend meetings.
- Demonstrated communication, collaboration, interpersonal, and teamwork skills at a professional level.
- Demonstrated commitment to uphold the College’s priorities on diversity and equity.

**Interview process may consist of a practical skills component.**

**Notes**:

- The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.

**About Us**:
George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

**Why work here?**

George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

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