Dental Treatment Coordinator

2 weeks ago


St Thomas, Canada Fairview Dentistry Full time

Responsibilities:
**Clinical experience as a Treatment/Scheduling Coordinator is a must.**

**Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave**
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills
- Knowledge of Abeldent software

**Skills**:

- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Attention to detail and accuracy in recordkeeping
- Ability to work effectively in a fast-paced environment
- Knowledge of dental terminology and procedures
- Familiarity with dental insurance

**Salary**: $25.00-$30.00 per hour

**Benefits**:

- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2024-03-31



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