Front Desk Agent

7 months ago


Cornwall, Canada Comfort Inn Cornwall Full time

Comfort Inn Cornwall is looking for a part time front desk/night audit agent to join the team.
Duties Include:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Process telephone calls
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Arrange services required for guests with special needs
- Secure guests' valuables
- Process wake-up calls
- Store and retrieve luggage
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets
- Follow emergency and safety procedures
- Work with mínimal supervision
- Clerical duties (i.e. faxing, filing, photocopying)
- Keyboarding
- Perform light cleaning
- Must be flexible and be available on days/evenings/overnights shifts
- Must be available to work on weekends/holidays
- MUST HAVE A RELIABLE VEHICLE

We are looking for someone available to work on weekends with excellent customer service skills.

**Job Types**: Full-time, Part-time

**Salary**: $15.50 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Part-time
Part-time hours: 30 per week

**Salary**: $15.50 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Cornwall, ON K6H 5R6: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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