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Communications Coordinator

7 months ago

Edmonton, Canada REACH Edmonton Full time

JOB POSTING

**REACH Edmonton**

**Communications Coordinator**

**What’s the opportunity?**

REACH Edmonton is looking to fill one Communications Coordinator position.

**Commitment to Equity**

REACH Edmonton is committed to equity, diversity, inclusion and belonging; and strives to be an organization that reflects the rich diversity of our community. At REACH Edmonton, diversity means understanding, recognizing, and valuing the differences that make each person unique. We are committed to removing barriers faced by underrepresented groups.
- REACH acknowledges the work it does is in Treaty 6 Territory. Together we acknowledge all the many_
- First Nations, Metis and Inuit whose footsteps have marked these lands for centuries._

**Statement of Preference**

All interested parties are encouraged to apply.

We believe our work is stronger when it benefits from the experience, knowledge and wisdom of people who have faced systemic barriers. People with disabilities, women, Indigenous peoples, members of racialized groups and members of other historically marginalized communities are encouraged to apply.

We also consider qualified applicants with criminal histories, consistent with applicable federal, provincial and local laws.

If you would like to be considered for employment equity please indicate this on your cover letter by including the statement “I would like to be considered for employment equity.” No further elaboration is necessary, but you are free to add more information if you would like.

**A bit about us**

REACH is Edmonton’s Council for Safe Communities. We are an organization that strives for collaborative and collective community impact. We support and bring together organizations, community groups and Edmontonians to co-develop solutions to make Edmonton a safer city for everyone. We partner on prevention strategies that address the root causes of conditions that place children, youth and families at risk of environments that are unsafe and bring harm. For more information visit REACHEdmonton.ca.

**A bit about you**

**JOB SUMMARY**

The Communications Coordinator is a creative dynamo who employs innovative strategies to connect with online audiences, and builds communication tools that raise awareness of REACH and its impact, and foster community engagement. They manage social media on behalf of REACH, design visually appealing communication pieces, and are responsible for website management, while building REACH’s profile in the community. Acting as the voice of the organization across digital platforms, this role adheres to all organization communication policies, procedures, and guidelines, while monitoring and tracking social media and website analytics. This role also provides graphic design and other communications support for REACH programs and initiatives as needed.

**MAJOR DUTIES AND RESPONSIBILITIES**
- Manage all REACH social media channels, and strategically create and manage accounts for REACH on platforms where we are not currently present, for effectively connecting to our target audiences.
- Build and implement an overall social media plan/framework to increase followers and engagement that raises awareness of REACH and its impact, and also elevates the work of our partners.
- Interact with our online community by responding to comments and inquiries in a timely manner.
- Create targeted social media campaigns for key REACH-led programs, initiatives, and events.
- Update and contribute to REACH’s content calendar, and generate ideas for new content.
- Manage updates and ensure accuracy of content for REACH corporate website and associated websites including posting relevant news articles, upcoming events, and uploading and maintenance of the resource library.
- Design communication pieces including but not limited to presentations, newsletter, signage, print material, advertising, website, and REACH publications (such as annual report).
- Monitor and track social media engagement and website analytics.
- Make recommendations to improve social media and web engagement based on the audience, performance of individual posts, best practices, and industry trends.
- Stay abreast of trends and best practices in digital communications, while providing advice, support and recommendations to staff and partners as needed.
- Attend community outreach events as needed.

**Qualifications & Skills Requirements**
- Post-secondary education or equivalent experience in marketing, graphic design, communications, public relations, journalism, or other relevant field
- A minimum of 2 years’ experience in a relevant role
- High level of attention to detail
- Excellent oral and written communication skills
- Strong organizational and planning skills
- Excellent interpersonal skills
- Ability to prioritize and work flexibly in a fast-paced environment and as part of a dynamic, collaborative team
- Experience in social media management and website management
- Knowledge of graphic