Physical Security Applications Administrator

6 days ago

Baied'urfe, Canada Salute Mission Inc. Full time

Across the data center industry - from deployment, through operations and maintenance, to decommissioning - Salute Mission Critical is the industry leader of delivering global data center services executed with military precision.

At Salute, we don't have employees. We have team members. It's our culture, and it's a significant driver of the success we're able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety.

The Physical Security Applications Administrator (PSAA) supports the Physical Security and Life Safety CoE in its overall mission in providing a safe and secure environment for Compass staff and customers. The role requires someone with advanced technical knowledge and the ability to provide outstanding levels of customer service in a fast-moving, dynamic and flexible environment.

**Responsibilities & Duties**
- Centrally document system designs, configurations, and troubleshooting guidance by writing and diagraming relevant information and creating FAQ's for supporting common issues.
- Maintain a general understanding of security industry technology trends and a thorough understanding of all company products and services and technologies.
- Build partnerships with internal and external stakeholders to ensure collaborative success and keep abreast of new and improving technologies and solutions.
- Provide well-written reports and verbal brief outs on projects, initiatives and or other technology updates as assigned.
- Serve as a point of escalation, guidance, training, and mentoring for Operations staff and partners.
- Other tasks may be assigned as long as they are in line with the overall intent of the role.

**Qualifications**
- 5-10 years relevant experience
- Must be Genetec certified
- Strong verbal and written communication skills
- Strong organizational and time management abilities
- Excellent attention to detail and quality
- Strong analytical, critical thinking and problem-solving skills
- Proficient MS Office skills
- High degree of comfort in fast-paced dynamic / ambiguous environment
- Knowledge of Access Control systems to include Physical Identity Access Management (PIAM), Physical Access Control Systems (PACS), Visitor Management Systems (VMS), Access Control Devices & Equipment

If your professional growth and compensation trajectory are restricted in any way, consider
- Stepping into a role with a nationally recognized leader in the Mission Critical market
- Working with an employer who maintains a corporate philosophy to hire only our nation's best
- Who invests in and are unilaterally committed to continuing the enrichment of their employees

If you have what it takes to work in a dynamic, fast-paced environment we welcome the opportunity to provide more detail and explore your current situation and interests.

Military experience preferred.

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