Service Advisor
6 months ago
Reference Code: 95058**Service Advisor - Vancouver**:
- Vancouver, BC, CA- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
**SERVICE ADVISOR - CARTIER, VANCOUVER**
**JOB MISSION**
As an Ambassador of client service and communication for the Maison, he/she is responsible for providing advice and technical explanations and responses to clients as it pertains to the servicing of merchandise. He/she will provide after-sales service resolutions/solutions that meet and/or exceed clients’ expectations, to ensure the highest level of client experience.
**KEY RESPONSIBILITIES**
**Client Service and Client Communication**:
- Responsible for delivering a warm and gracious welcome with each client while exhibiting Maison values and exceeding client experience expectations
- Meet and/or exceed service timeframes and client expectations for Maison appropriate follow-up to service
- Must understand the client’s needs and identify and discuss appropriate solutions
- Ability to communicate and respond to clients inquiry based on strong knowledge of technical explanations of service
- Possess a strong understanding of Cartier Service Policies with the ability to execute/implement these policies to provide a Maison appropriate client experience
- Ability to perform basic product services - strap changes, bracelet sizing (non-gold,) steam cleaning and cord changes.
**Sales**:
- Uphold the ideals of the Cartier Client Experience with a clear understanding of luxury service requirements.
- Ability to partner with Boutique colleagues on sales (accessories, watches and jewelry)
**Daily Operational Support**:
- Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc.).
- Must partner and assist with Boutique daily set up and break down for opening/closing
- Assist with Boutique projects as needed (inventory, organization, restocking of suppliess)
- Assist in the merchandising and overall daily maintenance of the cases (i.e. maintain proper visual standards; product maintenance and understock organization)
**KEY SKILLS**
**Education**:
- College degree preferred.
**Required Experience**:
- 2 to 5 years of previous experience in luxury retail, service or hospitality environment.
- General knowledge of timepiece movements and Jewellery preferred.
**Technical Skills**:
- Must be available to work retail hours including weekends.
- Ability to work in a fast-paced retail store environment.
- Computer and internet Savvy.
- MS Office experience required, SAP knowledge preferred.
**Personal Skills**:
- Additional language skills (Mandarin, Portuguese, Russian) are a plus.
- Excellent interpersonal and communication skills are required.
- Strong understanding of Customer Service needs and Customer (internal and external) priorities.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Ability to project an approachable and professional image in personal appearance, manner, and demeanor.
-
Service Advisor
6 months ago
Vancouver, Canada Regency Lexus Parts & Service Full timeWe're looking for an individual who is interested in a long-term career as an automotive service consultant. By providing a world-class luxury service experience for each client and by exceeding their expectations, you help improve our customer service experience. These are values we respect and seek out in employees. As the demand for Lexus vehicles grows,...
-
Automotive Service Advisor
5 months ago
Vancouver, Canada Champlain Service Napa Auto Pro Full timeChamplain Service is looking for a highly motivated individual that is willing to learn, be present daily and likes to take on new challenges. We are a shop that has a diverse cliental ranging from heavy duty vehicles to ambulances to your regular car and truck. We have been in business for over 25 years and are well established in the community. We are...
-
Service Advisor
2 months ago
Vancouver, Canada General Motors Full timeOur large general motors dealership is currently seeking to expand our team with a **Full-Time Service Advisor**! If you are a service advisor who wants opportunities for growth, great pay, awesome coworkers, and have a mild to severe obsession with cars and trucks, look no further! We are looking for a passionate team player who is ready to step up and...
-
Service Advisor
6 months ago
Vancouver, Canada Company of Cars Full timeSalary: 45,000 - 75,000 **Vancouver Mitsubishi is the Lower Mainland's newest Mitsubishi dealership!** Our showroom is conveniently located on Clark Drive, just minutes away from Downtown. Our location includes a luxury 12,000 square foot showroom, with a large selection of new Mitsubishi models and luxury pre-loved inventory! As we are still a new...
-
Service Advisor
6 months ago
Vancouver, Canada Carter Honda Full timeCarter Honda is excited to announce that an opportunity has opened for a Full-Time Service Advisor to join our successful team. Looking for a great opportunity to work in the Carter Auto Group? When you're in the car business and 70 percent of your sales come from repeat customers and referrals, you're doing something right. For the 450 employees of the...
-
Service Advisor
6 months ago
North Vancouver, Canada Cam Clark Ford Lincoln North Vancouver Full timeAn excellent opportunity with a quickly growing, dynamic business The Cam Clark Auto Group is seeking a Service Advisor for our Cam Clark Ford location in North Vancouver, BC. With over 20 dealerships and car service locations stretching across Alberta, British Columbia, Washington, Montana, and California; the Cam Clark Auto Group is an industry leader in...
-
Service Advisor
6 months ago
North Vancouver, Canada Cam Clark Ford Lincoln North Vancouver Full timeAn excellent opportunity with a quickly growing, dynamic business The Cam Clark Auto Group is seeking a Service Advisor for our Cam Clark Ford location in North Vancouver, BC. With over 20 dealerships and car service locations stretching across Alberta, British Columbia, Washington, Montana, and California; the Cam Clark Auto Group is an industry leader in...
-
Service Advisor
4 weeks ago
North Vancouver, Canada Cam Clark Ford Lincoln - North Vancouver Full time_**An excellent opportunity with a quickly growing, dynamic business **_ The Cam Clark Auto Group is seeking a **Service Advisor** for our Cam Clark Ford location in **North Vancouver, BC.** With over 20 dealerships and car service locations stretching across Alberta, British Columbia, Washington, Montana, and California; the Cam Clark Auto Group is an...
-
Service Advisor
5 months ago
Vancouver, Canada BCAA Full timeWhy BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
-
Service Advisor
6 months ago
Vancouver, Canada Carter Honda Full timePLEASE DO NOT APPLY IF YOU DONT HAVE MINIMUM OF 3YRS OF EXPERIENCE. Carter Honda is excited to announce that an opportunity has opened for a Full-Time Service Advisor to join our successful team. Looking for a great opportunity to work in the Carter Auto Group? When you're in the car business and 70 percent of your sales come from repeat customers and...
-
Service Advisor
6 months ago
Vancouver, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
-
Service Advisor
6 months ago
Vancouver, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
-
Service - Advisor
6 months ago
North Vancouver, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...
-
Service - Advisor
6 months ago
North Vancouver, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...
-
Service Advisor
6 months ago
North Vancouver, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...
-
Service Advisor
6 months ago
Vancouver, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
-
Service Advisor
3 months ago
Vancouver, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
-
Service Advisor
5 months ago
Vancouver, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
-
Service Advisor
5 months ago
Vancouver, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
-
Service Advisor
1 week ago
Vancouver, Canada BCAA Full timeWhy BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...
