Bilingual Claims Examiner

3 weeks ago

Ottawa, Canada Marsh Full time

Victor Canada is one of Canada's leading insurance management companies which develops and administers insurance programs and distributes them through a network of licensed agents and brokers to individuals, professionals, organizations and employers.

**Bilingual Claims Examiner - Professional Liability**

**What can you expect?**
- In this role you will work with adjusters, technical experts and legal counsel to develop and coordinate defence strategies in order to bring professional liability insurance claims for architectural, engineering and technology design consultants to a prompt and final resolution.
- You will be joining a team of professional colleagues, working in a supportive and collaborative fast-paced environment, who focus on seeking effective dispute resolution

**What is in it for you?**
- At Victor we believe our people are our most important asset. We offer a dynamic & challenging work environment, training and development opportunities, a competitive total rewards package and believe in work/life balance.
- Competitive pay (salary and bonus potential), Full benefits package - starting day one traditional benefits plan (medical, dental, vision, STI/LTI, life insurance), full array of competitive retirement plan packages, Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan (regional specificity required)

**We will count on you to**:

- Review and assess new claims to determine coverage and take appropriate action
- Retain and instruct lawyers/adjusters and experts as required
- Determine liability and value of claim, set reserves accordingly, establish resolution plan
- Coordinate and control progress of files including liaison with lawyers, adjusters, insurers and insureds
- Report to insurers on large claims and present files at semi-annual insurers meetings
- Prepare for and attend settlement conferences and meditations
- Liaise with underwriting department with respect to claims
- Prepare and deliver presentations to insureds and brokers as well as “in-house” presentations/seminars
- Participate in risk management seminars and company events
- Some travel may be required.

**What you need to have**:

- Fluent (both written and oral) in both official languages is mandatory
- Two to four years work experience and/or education background in: insurance, claims adjusting/examining, finance/business, legal, project management, engineering or construction environmental technology
- Effective problem solver and strong analytical skills in order to analyze problems and develop/implement effective solutions
- Exceptional customer service skills in order to build and maintain relationships with internal and external clients
- Strong computer skills in MS Office and Outlook

**What makes you stand out**:

- Service oriented professional with a positive attitude and a strong desire to succeed
- Strong decision making, organizational and negotiation skills
- Excellent oral and written communication skills
- Sound judgment
- Demonstrated interpersonal skills to effectively function in a team environment
- High attention to detail
- Ability to work both independently and as part of a team

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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