Engagement and Medical Operations Manager

3 weeks ago


Montréal, Canada Novartis Full time

**Summary**:
**About the Role**:
**Key Responsibilities**:

- Lead the Medical Operations Team in adopting and championing evolving technology to improve the efficiency of reviewing/ approving/ documenting medical and commercial activities and events. These events include but are not limited to Advisory Boards, Consultancies, Medical Congress, Speaker Programs, Training, Sponsorships, Preceptorship, and Collaboration Agreements
- Lead a team of associates and contractual specialists to ensure achievement of organizational targets in terms of external events management with Healthcare Professionals (HCPs)
- Lead a team of associates and contractual specialists to train the Novartis associates on the proper use of the HCP interaction platforms, including onboarding of new associates on the platform
- Responsible for continuous processes and systems improvement and/ or implementation that support the generation, approval, execution and documentation of HCP engagement and payment process via interaction portals or equivalent
- Accountable for the development and implementation of working procedures aligned with the IMC Code of ethical practices, local and global Novartis guidelines and policies.
- Accountable for the overall end-user training on working procedures for medical and commercial activities/events
- Align local and global internal stakeholders on daily issues requiring specific expertise (e.g. ERC _ethics risk and compliance_, legal, accounting, medical governance) to ensure continuous and robust compliance
- Provide reports on activities and HCPs when requested by the medical or commercial teams and also pro-actively at the end of each quarter to summarize the total expenditures and activity profiles for each Therapeutic Area

**Essential Requirements**:

- Bachelor’s degree or master's degree in related field
- Positive attitude in the face of challenges and ability to employ problem-solving mindset to efficiently address both short-term and long-term issues
- Strong communication skills & collaborative mindset in interactions with internal and external stakeholders
- Agility & openness to change. Not only embrace change, but act as a change agent
- Exceptional leadership skills to initiate, inspire and delegate effectively

**Desirable Requirements**:

- Fluent in English and French - spoken & written
- Experience in managing teams

Division

International

Business Unit

Pharmaceuticals

Location

Canada

Site

Montreal

Company / Legal Entity

CA04 (FCRS = CA004) NOVARTIS PHARMA CANADA INC.

Functional Area

Marketing

Job Type

Full time

Employment Type

Regular

Shift Work

No


  • Account Manager

    6 days ago


    Montréal, Canada Applied Medical Full time

    ________________________________________: Applied Medical is a new generation medical device company with a proven business model and commitment to innovation that has fueled our rapid business growth and expansion. Applied has recently launched a new line of products in a major category for both mínimally invasive and open abdominal surgery. Applied has...

  • Account Manager

    1 week ago


    Montréal, Canada Applied Medical Full time

    ________________________________________: Applied Medical is a new generation medical device company with a proven business model and commitment to innovation that has fueled our rapid business growth and expansion. Applied has recently launched a new line of products in a major category for both mínimally invasive and open abdominal surgery. Applied has...

  • Territory Manager

    4 weeks ago


    Montréal, Canada Baylis Medical Technologies Full time

    **Overview** **Role Summary** The field-based Territory Manager will be required to know and understand all the clinical and technical aspects of the products. Also, the person will have to follow up and build relationships with both new & existing customers. **Snapshot of Responsibilities** - Promote Baylis Medical Technologies and other manufacturer...


  • Montréal, Canada Tribe Medical Group Full time

    Does selling world renowned orthopaedic surgical equipment and working in an OR supporting Surgeon's sound like a dream job?_ - Look no further..._ - Tribe Medical Group Inc. is a national medical device sales & distribution company with over 100 employees across Canada, and _the exclusive Canadian distributor for Arthrex, Inc.- Our mission “Putting...

  • Territory Manager

    3 days ago


    Montréal, Canada Baylis Medical Technologies Full time

    **The Big Picture** The field-based Territory Manager will be required to know and understand all the clinical and technical aspects of the products. Also, the person will have to follow up and build relationships with both new & existing customers. **Your Impact Through Innovation** - Promote Baylis Medical Technologies and other manufacturer products...

  • Office Manager

    3 weeks ago


    Montréal, Canada Circle Medical Full time

    ABOUT US Circle Medical is the fastest growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years. Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers,...


  • Montréal, Canada Hatch Full time

    **Requisition ID**:91801 **Job Category**:Consulting **Location**:Montreal, QC, Canada Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward...


  • Montréal, Canada AstraNorth Full time

    **Role and Responsibilities** - Addressing all client requests and concerns - Building relationships and collaborating with clients - Managing the engagement strategy - Tracking and managing all engagement metrics - Managing and monitoring the engagement budget - Providing regular Strategize, Design & Deliver a sustainable employee engagement plan with the...


  • Montréal, Canada US Embassy and Consulates in Canada Full time

    Hiring Path: - Open to the public Who May Apply/Clarification From the Agency: For USEFM - FP is 5. Actual FP salary determined by Washington D.C. - All Interested Applicants / All Sources Security Clearance Required: Public Trust - Background Investigation Appointment Type Permanent Appointment Type Details: Marketing Statement: We encourage you to...


  • Montréal, Canada TalentTECH Full time

    **Project Manager/Engagement Manager/Implementation Project Manager/ Implementation Consultant/Implementation Engineer/Delivery Manager - SaaS** My client is a growing software implementation and consulting company and they are partnering with a leading AI driven HR software vendor with $400M in funding and supporting their rapid growth. They are looking...


  • Montréal, Canada PENTAX Medical Full time

    **Company Overview**: At PENTAX Medical we put our customers at the center of everything we do and strive to differentiate ourselves as a medical device company that delivers a remarkable customer experience. We accomplish this by ensuring that we deliver on our brand promise to each and every customer. This promise includes a commitment to developing a...

  • Engagement Manager

    1 week ago


    Montréal, Canada Hootsuite Inc. Full time

    As a member of the Professional Services team, the Engagement Manager is responsible for delivering Strategic Engagement Services to our Hootsuite customers. In this role you will provide strategic guidance and consultation to customers, contribute to the development and refinement of internal processes and frameworks for large scale deployments, and support...

  • Engagement Manager

    1 week ago


    Montréal, Canada Hootsuite Inc. Full time

    As a member of the Professional Services team, the Engagement Manager is responsible for delivering Strategic Engagement Services to our Hootsuite customers. In this role you will provide strategic guidance and consultation to customers, contribute to the development and refinement of internal processes and frameworks for large scale deployments, and support...

  • Engagement Manager

    6 days ago


    Montréal, Canada Hootsuite Inc. Full time

    As a member of the Professional Services team, the Engagement Manager is responsible for delivering Strategic Engagement Services to our Hootsuite customers. In this role you will provide strategic guidance and consultation to customers, contribute to the development and refinement of internal processes and frameworks for large scale deployments, and support...

  • Operations Manager

    2 weeks ago


    Montréal, Canada OssKin Full time

    OssKin is a fast-growing Montreal-based MedTech company specialized in development and manufacturing of wearable medical devices, using proprietary mass customization software and 3D printing technology.PURPOSEReporting to the CEO, the Operations Project Manager will work with directly various facets of the business (Production, Purchasing, Business Systems,...

  • Operations Manager

    2 weeks ago


    montréal, Canada OssKin Full time

    OssKin is a fast-growing Montreal-based MedTech company specialized in development and manufacturing of wearable medical devices, using proprietary mass customization software and 3D printing technology.PURPOSEReporting to the CEO, the Operations Project Manager will work with directly various facets of the business (Production, Purchasing, Business Systems,...


  • Montréal, Canada Novartis Full time

    **Summary**: Location: Montreal/Toronto - #LI-Hybrid About the role: We are looking for experienced and passionate professionals to help us achieve our ambitious mission to reimagine medicine to establish Radioligand Therapy (RLT) as an essential pillar in cancer care. As Customer Engagement and Trade Specialist, RLT, you will be responsible for managing the...

  • Medical Copywriter

    7 days ago


    Montréal, Canada Ogilvy Health Canada Full time

    **About Ogilvy**: Ogilvy Health is focused on driving superior outcomes in the ever-changing healthcare environment, an increasingly complex and evolving marketplace. We inspire brands and people to impact the world by keeping our audiences' health and wellness needs at the center of every touchpoint. Ogilvy Health delivers insight, creativity, innovation,...

  • Operations Manager

    3 weeks ago


    Montréal, Canada Guillevin International Full time

    Operations Manager Status: Regular, Full time **Location**: Montréal, Quebec Job Description Reporting to the Business Centre Manager, the Operations Manager will work and oversee operations at the Business center(s). **MAIN RESPONSIBILITIES**: - Increasing the effectiveness and efficiency of support services through improvements to each function,...


  • Montréal, Canada Clinique yuanQi Massage and Acupuncture Full time

    Clinique yuanQi Health Management Center, located in Montreal, currently has two branches. This year marks the fourth year of operation for our clinic, having served approximately 35,000 patients. Our downtown clinic opened in June 2023. The yuanQi team consists of highly qualified professionals dedicated to providing high-quality medical services. We...