Customer Request Coordinator

2 weeks ago


Quebec City, Canada C.A.T. inc. Full time

Full Time
- Quebec
- Posted 23 mins ago

C.A.T. North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including intra-Canada, US-Canada cross-border, US domestic, and Mexico North and Southbound. With a fleet of 1600 power units and 4300 trailers, as well as a vast network of over 10,000 logistics partners, C.A.T. North America offers customized transportation services tailored to each customer’s unique needs. Our commitment to service, safety, innovation, and sustainability has earned us recognition as the best fleet to drive for in 2023 and the best-managed company for 11 consecutive years.

**Customer Request Coordinator** - Vaudreuil-Dorion

**Job Type**
- Permanent, Full-time
- Monday
- Friday
- On-site

**Location**
- 11 Boulevard de la Cité-des-Jeunes, Vaudreuil-Dorion, QC

**Job Summary**:
**Key Responsibilities**:

- Coordinate request management process.
- Maintain and organize all the various cases.
- Work in partnership with the different departments (sales, operations, etc.).
- Validation and data entry.
- Actively participate in the bidding and pricing process.
- Provide technical, administrative, and operational support.

**Required Skills**:

- Strong ability to prioritize and demonstrates autonomy.
- Excellent communication skills both orally and in writing.
- Proactive and committed.
- Interpersonal skills and interest in teamwork.
- Attention to detail and meticulousness.
- 1 year experience.

**Requirements**:

- Post-secondary education in a field related to the position or combination of studies and relevant experience.
- Intermediate/advanced knowledge of the Microsoft suite.
- English
- French

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- On-site parking
- Wellness program
- RRSP Plan

**Job Features**:

- Job Category
CUSTOMER SERVICE, LOGISTICS


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