Receptionist

4 weeks ago

North Vancouver, Canada Nch'Kay Full time

Nch’ḵaỷ Development Corporation (NDC) was established in 2018 as the economic development arm of the Squamish Nation - Skwxwú7mesh Úxwumixw. Nch’ḵaỷ mandate is to develop, manage and own the active businesses of the Nation and was created to allow for the separation of business and politics within the Squamish Nation. Our mission is to generate wealth and create prosperity from economic opportunities for current and future generations of the Squamish Nation.

Are you looking for a great opportunity to work with an organization that is working towards to advance reconciliation on behalf of the Squamish Nation? Are you ready to work with a dynamic and supportive team? Are you hungry for continuous learning, development, and growth within your career?

If these questions pique your interest, then this may be the perfect opportunity for you

We are looking for a highly motivated, enthusiastic team player to join our team. This is a **Permanent Full-Time** position.

**WHY NCH’ḴAY̓?**

We are looking for team members who align with our values and who will contribute to our mission. In return, we offer our team members a comprehensive benefits package, including:

- Competitive salaries
- Opportunities for career growth and development
- Flexible schedule
- Extended Health Care
- Dental Care
- Vision Care
- Registered Pension Plan (employer contributes up to 8%)
- Supplementary Savings Plan (employer contributes 2.2%)
- Leave Bank
- Employee Assistance Program
- Life Insurance
- Disability Insurance

**Scope of the Position**

The Receptionist plays a crucial role as the front-line representative of Nch’ḵay̓ and is approachable, professional, and possesses exceptional interpersonal abilities. The Receptionist is accountable for receiving guests, directing phone calls, offering general administrative assistance, and support to others. The individual must have excellent communication skills, be highly organized, possess strong time management skills, and thrive in a fast-paced work setting.
- **Duties, Responsibilities, Authority, and Accountabilities**:

- Receiving guests and directing them appropriately;
- Answering and screening incoming phone calls, taking messages, and transferring calls to appropriate persons;
- Maintaining a clean and organized front desk area, including the reception area, kitchen, and conference rooms;
- Handling incoming and outgoing mail and packages;
- Update contact information for the Company Directory;
- Schedule and coordinate meeting rooms;
- Coordinate refreshments and catering as required;
- Manage customer complaints;
- Organizes and files company documents electronically or other;
- Provides support to HO Team Members when necessary;
- Maintaining confidentiality and discretion when handling sensitive information;
- Manage office supplies inventory.
- **Other**:

- Perform other duties as required.
- **Reporting Responsibilities and Authorities from Supervisor**:

- Reports to the CEO Executive Assistant & Office Manager.
- **Knowledge, Skills, and Experience** Knowledge
- High school diploma or equivalent;
- Knowledge of basic office equipment such as photocopiers and printers;
- Familiar with a multi-line phone system. Skills
- Strong organizational and time-management skills;
- Strong team player with solid communication skills;
- High levels of integrity and ability to handle confidential information;
- Ability to set and manage priorities to meet deadlines;
- Ability to work independently within established guidelines and procedures and as a member of a team;
- Willingness to be flexible and adaptable to changing priorities;
- Strong multi-tasking;
- Ability to handle high volume of tasks;
- Attention to detail and solutions-oriented;
- Excellent time management skills;
- Positive and friendly manner for greeting customers and clients;
- Strong people skills and the ability to interact with colleagues and senior management to maintain quality;
- Proficient in MS Office software (Excel, Word, and Outlook). **Experience**:

- Minimum of 1 to 3 years of working experience as a Receptionist or in a customer service-focused role;
- Experience working in a high-paced environment;
- Experience working with First Nations is an asset.
- **Special Requirements**:

- Sign Nch’ḵaỷ Confidentiality Agreement;
- Willing to work additional hours as required.
- **Working Conditions**:

- Office work (prolong sitting, lifting boxes up to 50 lbs.).

**Salary**: From $50,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North Vancouver, BC V7J 1A5: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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