Room Reservation Sales Agent
6 months ago
**Location**:Destination Centre Club Regent Casino Hotel
**The schedule **for this position is from **Wednesday to Sunday** with the following hours:
Wednesday to Friday: 10 a.m. to 6:30 p.m.
Saturday and Sunday: 9:30 a.m. to 6 p.m.
**Qualifications**:
- Previous experience in a customer service role is preferred.
- Strong attention to detail and organizational skills
- Minimum of High School Diploma/GED or equivalent combination of experience/education.
- Must be able to sit for extended periods of time and wear a headset.
- Steller attendance and punctuality is a necessity.
**Responsibilities**:
- Provide exceptional customer service and problem-solving by responding to all inbound calls.
- Adhere to Canad Inns Call Quality Program.
- Maintain professional etiquette and provide effective customer service while corresponding with the Guest.
- Create and maintain reservations according to our set policies and procedures.
- All other duties as assigned.
**Benefits**:
- Employee Canadvantage Rewards Program.
- Employee Discounts, including meal, room rates, and more
- Educational “Scholarships” and financial assistance.
- Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more
- Career Growth Opportunities.
**About Canad Inns**:
Canad Inns is Manitoba’s Largest Hospitality Provider, one of Canada’s Best Managed Companies for two decades, winner of the Manitoba’s Top Employers Award, the Manitoba Hotel Association Impact Award, and the Manitoba Chambers of Commerce Outstanding Large Business Award. Our Mission is to provide our valued guests with the Best Service and the Best Value in the Hospitality Industry.
**Job Types**: Full-time, Permanent
**Salary**: From $16.00 per hour
Expected hours: 40 per week
Supplemental pay types:
- Overtime pay
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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