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Front Desk Agent

7 months ago


Winnipeg, Canada Viscount Gort Hotel Full time

The Viscount Gort Hotel is looking for the following position:Full Time Guest Service Agent

Reporting to the Front Desk Manager, the Guest Service Agent is responsible for the following duties:
Greeting guests as they arrive.

Checking in, checking out.

Room Assignments

Operate Hotel switchboard-cancelling & making reservations.

Must be able to work a variety of shifts - ie: Evenings, weekends and holidays

Provide general information about what’s in the area and general knowledge of the hotel

Resolve guest complaints.

Take payments and compute bills

Balance cash and complete end of day balancing sheets

Customer service oriented

Work with mínimal supervision

General Office Duties-Faxing/Filing/photocopying

Good communication/organization skills

Must be able to work well with others

Problem solving & Decision making

Other duties as assigned

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16 per week

**Salary**: $15.00-$16.00 per hour

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Work Location: In person