Band 3 - Manager, Operations

3 weeks ago

Burnaby, Canada BC Public Service Full time

Posting Title- BAND 3 - Manager, Operations- Position Classification- Band 3- Union- N/A- Work Options- Hybrid- Location- Burnaby, BC V3J 1N3 CA
- Kamloops, BC V2H 1B7 CA
- Multiple Locations, BC CA (Primary)
- Nanaimo, BC V9T 6L8 CA
- Prince George, BC V2N4P7 CA
- Surrey, BC V4P 1M5 CA
- Victoria, BC V9B 6X2 CA- Salary Range- $86,200.00 - $122,100.01 annually- Close Date- 9/7/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Social Dev & Poverty Reduction- Ministry Branch / Division- Prevention and Loss Management/Service Delivery Division- Job Summary**Bring your vision, leadership, and strategic planning skills to this important role**

The **Ministry of Social Development and Poverty Reduction** is proud to be an equal opportunity employer; we strive to ensure all employees contribute in meaningful ways, bring their full self to work and celebrate their differences. The ministry focuses on reducing poverty, creating opportunities, and increasing inclusion. The ministry provides strategic leadership and quality services that empower British Columbians to share in the province’s prosperity, with a vision to participate fully in their community and to reach their full potential.

The Prevention and Loss Management Services Branch is responsible for promoting assurance in the integrity of, and public confidence in, the administration of the BC Employment and Assistance (BCEA) Program.

The Manager, Operations plans and manages the operational delivery of prevention and compliance services and initiatives ensuring they maintain a balance that equitably supports program integrity, service delivery, and client needs.

**Job Requirements**:
**Required Education and Experience**:

- Degree in Social Sciences, Public Administration, or Business Administration and three (3) years related experience; **OR**:

- Diploma in Social Sciences, Public Administration, or Business Administration and four (4) years related experience; **OR**:

- Certificate in Social Sciences, Public Administration, or Business Administration and five (5) years related experience; **OR**:

- Post-secondary or Grade 12 or equivalent and six (6) years related experience.

**Related experience includes each of the following**:

- Supervising a multi-disciplinary operational team with a minimum of one year supervising in a virtual environment.
- Working in a statutory decision-making/regulatory environment.
- Managing budgets.
- Resolving problems with interest holders in a client service environment.

**Knowledge, Skills and Abilities**:

- Excellent oral and written communication skills.
- Ability to establish and maintain effective working relationships with a variety of individuals or groups at various levels within and outside of the organization.
- Ability to manage multiple, high-priority tasks under pressure and meet critical deadlines.

**PROVISO**
- Willingness and ability to work additional hours during critical periods.
- Valid B.C. driver’s license.

**About this Position**:
An eligibility list may be established to fill future temporary and permanent vacancies.

Employees of the BC Public Service must be located in BC at the time of employment.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status], Métis or Inuit) interested in BC Public Service job positions.

To learn more about these B.C communities you can click on the Hello BC link here

**How to Apply**:
**Cover Letter: NO - **Please do not submit a cover letter as it will not be reviewed.

**Resume: YES -** Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

**Questionnaire: YES (COMPREHENSIVE) -** You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.

**Additional Information**:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
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