Client Enrichment

4 weeks ago

Toronto, Canada Hina Khan Worldwide Inc. Full time

**Client Enrichment & Administrative Assistant**
**(Client Managers and Administrative/Executive Assistants are ideal for this role)**

The Client Enrichment & Administrative Assistant is responsible for managing and strengthening relationships with our clients by providing support, answering questions, and addressing concerns. This role also supports the team with administrative tasks and participates in the planning and execution of events.

This is a hands-on service and administrative position for someone that enjoys working with people and is highly skilled in administration. The successful team player will have a positive mindset that believes that people can reach their potential and live life the way they truly want through shifting paradigms.

The position is based out of your home however the applicant will be required to attend in-person meetings and events within the Greater Toronto Area.

**Duties and Responsibilities**
- Onboarding and offboarding of clients
- File Maintenance of clients i.e., new clients, registration dates, estimated completion dates as per current offerings, and payment information.
- Track project performance and analyze deliverables against requirements.
- Prepare status reports and submit deliverables ensuring that quality standards are met.
- Identify and develop new opportunities for clients.
- Help promote a company culture that encourages top performance and high morale.
- Support COO and CEO with outlined tasks and report outcome on the deliverables
- Work with the other departments including the supporting of sales efforts, administrative tasks, proofreading marketing content, and supporting the management of the client journey.
- Administrative tasks can include but are not limited to organizing and scheduling meetings, maintaining contact lists, data entry, booking travel arrangements, and more.
- Manage Media Inquiries and schedule appearances for Hina Khan
- Calendar Management of the primary and secondary calendars.
- Ordering Workbook for new clients to home once address info provided through Fulfilled by fulfillment centre order form procedures.
- Attend and coordinate team meetings, prospect events and client events.
- Send client community newsletter.
- Complete/ allocate project tasks to teams best suited to complete them.
- Create a timeline of goals to be met.
- Other duties as assigned.

**Skills & Qualifications**
- Experience in working with clients/customers relating to retention, management, and support.
- Advanced analytical and time management skills
- Strong management and leadership skills
- Excellent communication skills, both written and verbal
- Event management experience - plan, advertise, execute, report results.
- Proven experience in administration and customer/client service management
- Ability to produce high-quality work consistently with little or no supervision on a variety of projects.
- Attention to detail and conflict-resolution skills.
- Ability to address problems and opportunities for the company.
- Advanced proficiency in Word, Excel, PowerPoint
- Ability to learn new software platforms with a technical aptitude.

Please add the job ID in your cover letter: CMAA111.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

**Salary**: $40,000.00-$55,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Do you reside in the Greater Toronto Area and able to attend meetings and events in the GTA?
- Do you have experience in using HubSpot? (please note that this is not mandatory, we are simply curious).
- Do you have experience in using Zapier? (please note that this is not mandatory, we are simply curious).
- Do you have experience in using Thrivecart (please note that this is not mandatory, we are simply curious).
- Would you consider yourself to have excellent written and verbal communication skills in the English language?

Work Location: Hybrid remote in Toronto, ON M5C 1S2

Application deadline: 2023-06-09

  • Life Enrichment Worker

    1 month ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:March 7th, 2023 **LOCATION**:Toronto, ON - Pine Villa **COMPENSATION**:$22,129 - $27,005 Annually Prorated **CONTRACT DURATION**:1 year LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and...

  • Life Enrichment Worker

    1 month ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:January 11th, 2023 **LOCATION**:Toronto, ON - Pine Villa **COMPENSATION**:$44,259 - $54,011 Annually Prorated **CONTRACT DURATION**:6 Months LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, use challenges, poverty and...

  • Life Enrichment Worker

    1 month ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:November 6th, 2023 **LOCATION**:Downtown Toronto - Transitional Age Youth **COMPENSATION**:$46,577 - $56,329 Annually Prorated **CONTRACT DURATION**:2 Years LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use...

  • Life Enrichment Worker

    2 weeks ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:May 17th, 2024 **LOCATION**:Toronto, ON **COMPENSATION**:$16.55/hour **CONTRACT DURATION**:Until August 31, 2024 **_**This is a summer internship youth position**_** LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance...

  • Life Enrichment Worker

    2 weeks ago

    Toronto, Ontario, Canada LOFT Community Services Full time

    DATE: May 17th, 2024LOCATION: Toronto, ON COMPENSATION: $16.55/hourCONTRACT DURATION: Until August 31, 2024**This is a summer internship youth position** LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty...

  • Adult Enrichment and Wellness Coordinator

    1 month ago

    Toronto, Canada Dixon Hall Full time

    **Employment Type**: Full-time, Permanent **Department**: Seniors and Children & Youth Services **Union**: Included (CUPE) **Salary**:Level 3 - $26.42/hr **File #**: 24-SCY-14 **Posting Date**: March 25, 2024 **Posting Close**: April 8, 2024 **Position Summary** Reporting to the Manager, Programs and Services, the Adult Enrichment and Wellness...

  • Client Advisor

    1 month ago

    Toronto, Canada FERRAGAMO USA INC Full time

    **OUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY** Ferragamo S.p.A. is the parent Company of the Ferragamo Group, one of the world's leaders in the luxury industry and whose origins date back to 1927. The Group is active in the creation, production and sale of shoes, leather goods, apparel, silk products and other accessories, along with...

  • Director of Client Happiness

    2 weeks ago

    Toronto, Ontario, Canada Caravel Law Full time

    Caravel Law – Director of Client HappinessReporting to our Chief of Staff, the Director of Client Happiness leads the programs and architects the processes that ensure an outstanding experience for Caravel Law's clients. This critical role for the firm is the lynch pin between internal and external stakeholders.The Director of Client Happiness will be...

  • Client Advisor

    1 month ago

    Toronto, Canada FERRAGAMO Full time

    _**We are currently looking for a Client Advisor for our Bloor Street Location**_ **The Position Mission** The Client Advisor provides excellent and specialized customer service by **creating emotionally enriched relationships** with clients; **developing and nurturing** meaningful and loyal client relationships thorough personal connections and CRM...

  • Client Executive

    1 week ago

    Toronto, Canada Introhive Full time

    **About Introhive** Introhive is an AI-powered SaaS platform designed to help organizations realize the full value of their relationships and underutilize data across their business to increase revenues and employee productivity and improve customer experience management. Founded in 2012, Introhive is the fastest-growing B2B sales intelligence and data...

  • Caravel Law

    2 weeks ago

    Toronto, Canada Caravel Law Full time

    Caravel Law – Director of Client HappinessReporting to our Chief of Staff, the Director of Client Happiness leads the programs and architects the processes that ensure an outstanding experience for Caravel Law's clients. This critical role for the firm is the lynch pin between internal and external stakeholders.The Director of Client Happiness will be...

  • Director of Client Happiness

    1 month ago

    Greater Toronto Area, Canada Caravel Law LLP Full time

    Caravel Law – Director of Client HappinessReporting to our Chief of Staff, the Director of Client Happiness leads the programs and architects the processes that ensure an outstanding experience for Caravel Law’s clients. This critical role for the firm is the lynch pin between internal and external stakeholders.The Director of Client Happiness will be...

  • Director of Client Happiness

    2 months ago

    Greater Toronto Area, Canada Caravel Law LLP Full time

    Caravel Law – Director of Client HappinessReporting to our Chief of Staff, the Director of Client Happiness leads the programs and architects the processes that ensure an outstanding experience for Caravel Law’s clients. This critical role for the firm is the lynch pin between internal and external stakeholders.The Director of Client Happiness will be...

  • Director of Client Happiness

    1 month ago

    Greater Toronto Area, Canada Caravel Law LLP Full time

    Caravel Law – Director of Client Happiness Reporting to our Chief of Staff, the Director of Client Happiness leads the programs and architects the processes that ensure an outstanding experience for Caravel Law’s clients. This critical role for the firm is the lynch pin between internal and external stakeholders. The Director of Client Happiness will...

  • Client Services Administrator

    1 month ago

    Toronto, Canada Ruth Rumack's Learning Space Full time

    We are currently seeking an in-person, part-time Client Services Administrator for our team. Hours are Sunday 8:30 am to 6:30 pm (9 hours including paid lunch). Additional hours may be available during the week on an as-needed basis. In this position, you will serve as the primary point of contact for general inquiries from clients, scheduling, and...

  • Caravel Law

    1 month ago

    Old Toronto, Canada Caravel Law Full time

    Caravel Law – Director of Client Happiness Reporting to our Chief of Staff, the Director of Client Happiness leads the programs and architects the processes that ensure an outstanding experience for Caravel Law’s clients. This critical role for the firm is the lynch pin between internal and external stakeholders. The Director of Client Happiness will...

  • Caravel Law

    1 month ago

    Old Toronto, Canada Caravel Law Full time

    Caravel Law – Director of Client Happiness Reporting to our Chief of Staff, the Director of Client Happiness leads the programs and architects the processes that ensure an outstanding experience for Caravel Law’s clients. This critical role for the firm is the lynch pin between internal and external stakeholders. The Director of Client Happiness will...

  • Caravel Law

    1 month ago

    Old Toronto, Canada Caravel Law Full time

    Caravel Law – Director of Client Happiness Reporting to our Chief of Staff, the Director of Client Happiness leads the programs and architects the processes that ensure an outstanding experience for Caravel Law’s clients. This critical role for the firm is the lynch pin between internal and external stakeholders. The Director of Client Happiness will...

  • Caravel Law

    1 month ago

    Old Toronto, Canada Caravel Law Full time

    Caravel Law – Director of Client Happiness Reporting to our Chief of Staff, the Director of Client Happiness leads the programs and architects the processes that ensure an outstanding experience for Caravel Law’s clients. This critical role for the firm is the lynch pin between internal and external stakeholders. The Director of Client Happiness will...

  • Caravel Law

    1 month ago

    Toronto, ON, Canada Caravel Law Full time

    Caravel Law – Director of Client Happiness Reporting to our Chief of Staff, the Director of Client Happiness leads the programs and architects the processes that ensure an outstanding experience for Caravel Law’s clients. This critical role for the firm is the lynch pin between internal and external stakeholders. The Director of Client Happiness...