QA Supervisor

5 months ago

Mississauga, Canada The Crump Group Inc. Full time

Job Title - Quality Assurance Supervisor

Department
- Quality Assurance

Years of experience - Min. 5 years+

Position Type
- Permanent

**Company Overview**

**ABOUT US**:
The Crump Group is a family founded company who manufacture premium pet treats and food based in Mississauga, Ontario. Our mission is to improve the lives of our pets through the creation of products aimed at protective and preventative health. We are leaders in the Canadian market because of our commitment to offering safe, superior quality, diverse and innovative products. Join The Crump Group team as we continue to figure out ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

***:
We are looking for a Quality Assurance Supervisor who will oversee the continual improvement and implementation of our quality assurance, food safety and HACCP programs.

**Key Responsibilities (including but not limited to)**
- Lead, motivate and foster a positive food safety culture within the organization
- Develop, maintain and monitor the food safety program including: HACCP, GMPs, verification and validation activities, preventative controls, conformity of finished products throughout the manufacturing process, onboarding new suppliers etc.
- Participate in internal and external quality and food safety audits of both our suppliers and our own operations
- Independently lead third party food safety/quality audits (SQF)
- Provide timely feedback to senior management on food safety or quality issues and recommend corrective actions and preventative measures
- collaborate with operations, QA team, R&D and senior management on continuous improvement and development of best practices around food safety and quality
- Follow up on issues of non-compliance and product defects. Lead the investigation and corrective action/ preventive action of non-food safety incidents, product holds, customer complaints and all internal quality issues
- oversee annual mock trace and recall exercises to ensure identification, labelling, and traceability system functions as planned
- Analyze process, identify trends and anomalies, and continually evaluate plant programs for improvement
- Ensure all food safety-related documents and records are controlled and that current versions are in use
- Update HACCP plans and meet with the HACCP team whenever changes are made to formulas, equipment, packaging, ingredients, processes etc.
- Oversee and organize regular food safety meetings with QA assistants, plant managers and/or senior management
- Keep informed of food safety laws and regulations within the pet food industry including the CFIA, USDA and AAFCO.
- Oversee development and maintenance of training material. Coordinate training of all personnel (i.e. production, quality, shipping, maintenance, etc.) on Food Safety & Food Quality Programs as per SQF and Regulatory requirements
- Monitor and oversee environmental program including microbiological sample collection and testing schedule
- Work closely with R&D to ensure compliance with food safety program and other regulatory requirements
- Work with sales team to provide food safety documentation for customers
- Responsible for meeting customer requirements as per product quality and specifications.

**Recipe for Success**
- Post-secondary degree in Food Science Technology or equivalent from an accredited college or university. A strong working knowledge of food safety and quality systems and principles (including HACCP, GMPs, food microbiology, food chemistry and analysis) is preferred.
- Minimum 5 years of hands-on experience in food manufacturing
- Current and valid SQF Practitioner certification or equivalent GFSI training
- Training and/or certification meeting GFSI, FSMA and PCQI requirements an asset
- Strong problem-solving skills with ability to recommend and implement strategies towards enhancing the quality standards for both the Quality/R&D departments and the overall facility
- Proficiency MS Office

**A Few Extra Ingredients**
- Excellent leadership skills and team management
- Exceptional time management, organizational skills and attention to detail
- Excellent communication skills, both written and oral
- Ability to work well independently and with other departments in an ever-changing, fast-paced work environment
- Strong interpersonal skills
- Able to define problems, collect data, establish facts, draw valid conclusions and resolve discrepancies in a timely manner

The Crump Group is committed to equity, inclusion in employment and diversity. We celebrate diverse perspectives and you will be part of building a more diverse workforce to enhance our competitive position and enrich our culture.

The Crump Group will provide an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AOD

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