Member Services Representative

4 weeks ago


Ottawa, Canada The RA Centre Full time

The **Member Services Associates are** responsible for providing courteous, efficient and effective customer service to members, staff, volunteers and vendors by answering questions, and performing a variety of tasks to enhance their experience with our company.

Some Associates may be responsible for ensuring the smooth running of the RA operations and delivering a high quality and safe experience for all who visit. You may also be responsible to help support the onsite staff to enable them to help achieve excellent quality experiences for all our clients.
- Respond to member inquiries in a timely and helpful manner.
- Be able to effectively communicate with members on the phone or in person.
- Know and understand the services that are offered by the company.
- Ensure the facility is safe for all staff and clients *Ensure the reporting of accidents, incidents, and near misses are done in a timely manner *Perform regular safety and customer satisfaction audits/tours_

**Job Type**: Part-time

Pay: From $16.55 per hour

Expected hours: 10 - 24 per week

**Benefits**:

- On-site gym
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to work Friday and Saturday Evenings?
- Are you Double Vaccinated?
- Are you able to work opening shifts starting 6:45am?
- Are you able to work closing shifts until 11:15 pm weekdays and until 9:15pm on weekends?

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Ottawa, Ontario, Canada CAA North & East Ontario Full time

    LOCATIONS:- Orleans Travel Store: 2026 Tenth Line Rd. Unit 7, Orleans, ON K4A 4X4- Nepean Travel Store: 1331 Clyde Ave. Unit 105, Ottawa, ON K2C 0A9- Stittsville Travel Store: 5703 Hazeldean Rd. Unit 8, Stittsville, ON K2S 0P6- Sudbury Travel Store:100 Donna Dr. Unit D11, Sudbury ON P3B 4K6- North Bay Travel Store: 955 McKeown Avenue, Unit 3B, North Bay,...


  • Ottawa, Ontario, Canada Canadian Medical Protective Association Full time

    BILINGUAL MEMBER SERVICES REPRESENTATIVE*****If you are a proficient communicator in both official languages and have a strong work ethic with a focus on customer service, than this is the opportunity for youCONTRIBUTING TO THE CMPAMembership Services provides information, advice and support services to members to enable the management of their CMPA...


  • Ottawa, Canada Canadian Medical Protective Association Full time

    ■ **BILINGUAL MEMBER SERVICES REPRESENTATIVE / MEMBERSHIP ADMINISTRATOR** If you are a proficient communicator in both official languages and have a strong work ethic with a focus on customer service, than this is the opportunity for you! **CONTRIBUTING TO THE CMPA** Membership Services provides information, advice and support services to members to...


  • Ottawa, Canada Canadian Medical Protective Association Full time

    ■ **BILINGUAL MEMBER SERVICES REPRESENTATIVE / MEMBERSHIP ADMINISTRATOR** If you are a proficient communicator in both official languages and have a strong work ethic with a focus on customer service, than this is the opportunity for you! **CONTRIBUTING TO THE CMPA** Membership Services provides information, advice and support services to members to...


  • Ottawa, Canada Alterna Savings Full time

    **Scope of Position** The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport with members/clients and proactively identifies...


  • Ottawa, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Find our story here: About Meridian **Our Retail Banking Practice**: Our vision is to be recognized as the financial...


  • Ottawa, Canada CAA North & East Ontario Full time

    **LOCATIONS**: - **Orleans Travel Store**: 2026 Tenth Line Rd. Unit 7, Orleans, ON K4A 4X4 - ** Nepean Travel Store**: 1331 Clyde Ave. Unit 105, Ottawa, ON K2C 0A9 - ** Stittsville Travel Store**: 5703 Hazeldean Rd. Unit 8, Stittsville, ON K2S 0P6 - ** Sudbury Travel Store**:100 Donna Dr. Unit D11, Sudbury ON P3B 4K6 - ** North Bay Travel Store**: 955...


  • Ottawa, Canada CFMWS Full time

    **WHO WE ARE** CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...


  • Ottawa, Canada CFMWS Full time

    **WHO WE ARE** CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...


  • Ottawa, Ontario, Canada CFMWS Full time

    WHO WE ARECFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...


  • Ottawa, Canada Planet Fitness - Taymax Group Full time

    Merivale 1642 Merivale Road, Ottawa, ON K2G 4A1, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience...


  • Ottawa, Canada Planet Fitness - Taymax Group Full time

    Merivale 1642 Merivale Road, Ottawa, ON K2G 4A1, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience...


  • Ottawa, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...


  • Ottawa, Ontario, Canada The RA Centre Full time

    The Member Services Associates are responsible for providing courteous, efficient and effective customer service to members, staff, volunteers and vendors by answering questions, and performing a variety of tasks to enhance their experience with our company.Some Associates may be responsible for ensuring the smooth running of the RA operations and delivering...


  • Ottawa, Canada Gateway Services Inc Full time

    **Route/Customer Service Rep** **ABOUT GATEWAY SERVICES INC.**: Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway...


  • Ottawa, Canada Lrostaffing Full time

    About The OpportunityOur client in the financial services industry is seeking a Bilingual Member Services Representative for a 6 month contract that has the possibility for extension or permanency. The successful candidate will thrive in a customer service focused work environment and will have strong communication skills and a positive attitude with a...


  • Ottawa, Canada Lrostaffing Full time

    About The OpportunityOur client in the financial services industry is seeking a Bilingual Member Services Representative for a 6 month contract that has the possibility for extension or permanency. The successful candidate will thrive in a customer service focused work environment and will have strong communication skills and a positive attitude with a...


  • Ottawa, Canada Lrostaffing Full time

    About The OpportunityOur client in the financial services industry is seeking a Bilingual Member Services Representative for a 6 month contract that has the possibility for extension or permanency. The successful candidate will thrive in a customer service focused work environment and will have strong communication skills and a positive attitude with a...


  • Ottawa, Canada CAA North & East Ontario Full time

    **POSITION: Member Service Consultant (MSC)** **LOCATION**:Nepean Travel Store, 1331 Clyde Ave. Unit** **105, Ottawa, ON** **TERM: Full-Time, Permanent** Our retail travel business is growing, and we are looking to hire 2 Member Service Consultant at our Nepean Store to assist our Members with all their Membership needs. At CAA North & East Ontario we...


  • Ottawa, Ontario, Canada CAA North & East Ontario Full time

    LOCATION:Nepean Travel Store, 1331 Clyde Ave. Unit 105, Ottawa, ON**TERM:Full-Time, PermanentOur retail travel business is growing, and we are looking to hire 2 Member Service Consultant at our Nepean Store to assist our Members with all their Membership needs.At CAA North & East Ontario we provide opportunities for personal and professional growth, and we...