Member Customer Service Representative
2 weeks ago
WHO WE ARE
CFMWS. A job with purpose.
Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families.
Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services.
At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.THE ROLE
Under the direction of the Member/Customer Service Program Coordinator, the Member Customer Service Representative provides administrative support to the CFOne Membership office such as data entry and compilation, record keeping, front-line customer service, correspondence, data cleaning and follow-up action.
They maintain the integrity of sensitive information vetted or discussed in the office environment. They open and maintain customer accounts by recording account information. They resolve product and service problems, and follow up to ensure resolutions. They keep records of customer interactions, processes customer accounts and files documents.QUALIFICATIONS NEEDED Education, Certifications and Licenses**High school diploma AND several years of experience in office administration or a related field
Experience
In office administration
In online retailing
In customer loyalty programs
In Point of Sale (POS) system
In data entry, data manipulation, record-keeping and retrieval techniques
In drafting correspondence and reports
In maintaining filing systems
In working in a call centre environment
In designing and maintaining electronic reporting forms
In responding to enquiries and complaints
Competencies, Skills and Abilities
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
LANGUAGE REQUIREMENTS
Bilingual Essential
Reading:
Functional
Writing:
Functional
Oral:
Functional
BENEFITS AVAILABLE Health Benefits**:
Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.
Work Life Balance:
A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning:
A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development:
Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.
Perks:
Discounts through CF One Member Appreciation.
OTHER INFORMATION
This position is located in Ottawa/Gatineau region and may allow flexible work options such as remote or hybrid work but the employee must be able to report to the assigned work location.
Remote work may be required depending on health and safety considerations.The selection process will be done virtually and a Skills Assessment Test may be issued.
Note that this is a term contract with the possibility of extension.
START DATE
December 11, 2023
INCLUSION AND ACCOMMODATION
Job Reference:
CFMWS09225
-
Member Service Representative
2 weeks ago
Ottawa, Ontario, Canada CAA North & East Ontario Full timeLOCATIONS:- Orleans Travel Store: 2026 Tenth Line Rd. Unit 7, Orleans, ON K4A 4X4- Nepean Travel Store: 1331 Clyde Ave. Unit 105, Ottawa, ON K2C 0A9- Stittsville Travel Store: 5703 Hazeldean Rd. Unit 8, Stittsville, ON K2S 0P6- Sudbury Travel Store:100 Donna Dr. Unit D11, Sudbury ON P3B 4K6- North Bay Travel Store: 955 McKeown Avenue, Unit 3B, North Bay,...
-
Bilingual Member Services Representative
2 weeks ago
Ottawa, Ontario, Canada Canadian Medical Protective Association Full timeBILINGUAL MEMBER SERVICES REPRESENTATIVE*****If you are a proficient communicator in both official languages and have a strong work ethic with a focus on customer service, than this is the opportunity for youCONTRIBUTING TO THE CMPAMembership Services provides information, advice and support services to members to enable the management of their CMPA...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada Myers Automotive Group Full timeCustomer Service Representative:The Myers Automotive Group is looking for energetic and motivated individuals to join our team. This is a part-time customer service position in our Business Development Centre working at least 20 hours a week. The representative will also be called in to cover when a full-time member is sick or scheduled off.The BDC...
-
Senior Customer Service Representative
1 month ago
Ottawa, Ontario, Canada GoodLife Fitness Full timeSENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)Who is a Senior Customer Service Representative (Motivator)?As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.Do you have what it takes?Passion for fitnessStrong communication and customer...
-
Customer Service Representative
4 days ago
Ottawa, Ontario, Canada Circle K Full timeStore : 210 Laurier Avenue East, Ottawa, Ontario K1N 6P2We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Fast career...
-
Customer Service Representative
4 days ago
Ottawa, Ontario, Canada Circle K Full timeStore : 1985 Trim Road, Ottawa, Ontario K4A 4R7We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Fast career opportunities ...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada Dovercourt Recreation Association Full timeDovercourt Recreation Association is a non-profit, charitable organization dedicated to enhancing the quality of life in our community through recreation programs including Fitness, Aquatics, Summer Camps, and more out of Dovercourt Recreation Centre in Westboro, Ottawa.The Customer Service Representative provides front-line service, as well as support for...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada Myers Automotive Group Full timeCustomer Service Representative:Myers CARSTAR South - located at 30 Sunderland - is looking for a Customer Service Representative (CSR) to join our body shop. The Customer Service Representative will be responsible for handling day-to-day interactions with customers and insurance partners both in person and over the phone, and for assisting in managing the...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada Scotiabank Full timeCustomer Service Representative - Merivale & Meadowlands (15h)Customer Service Representative - Merivale & Meadowlands (15h) Requisition ID: # Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate/Merivale & Meadowlands/ Permanent/ Part-time 15h, you are the...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada Techtronic Industries Canada, Inc. Full timeAt TTi, people come for the opportunity and stay for the cultureJob Description SummaryJob Description:We are looking for an enthusiastic and experienced individual to fill the role of Customer Service RepresentativeThe Customer Service Representative is responsible for working hand-in-hand with Customers, Branch Managers, Shippers, and Technicians to...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada Lifemark Health Group Full timeJob Title: Customer Service RepresentativeLocation: Lifemark Physiotherapy Carlingwood Mall2121 Carling AvenueOttawa, OntarioEmployment Status: Permanent Part-TimeSchedule: Monday - Thursday (08:00 - 14:00)Rate Compensation: $ $17.85 per hourAre you ready to be part of a dynamic team of industry experts and make your mark as one of the best in the field,...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada FASTSIGNS #513501 Full timeFASTSIGNS #513501 is hiring for a Customer Service Representative to join our teamBenefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Benefits Medical and insurance Ongoing Training OpportunitiesA Successful FASTSIGNS Customer Service Representative Will:Be the initial contact with current as well as prospective customers in our...
-
Maker/customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada Domino's Pizza Full timeThe pizza making role is crucial within the Domino's system. We pride ourselves on offering fast and friendly service with a smile, and our team members lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service and products by phone and in person at the counter. Customer Service Experts are...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada Business Management Firm Full timeWe partner with small to medium-size brands and transform their communication and outreach methods with desirable target markets to increase their visibility, market share and revenue.Our dynamic and success-driven team is actively looking to onboard a Customer Service Representative to act as a trusted advisor on behalf of our clientele, ensuring ultimate...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada Lifemark Health Group Full timeCustomer Service Representative -Ottawa Sport Medicine CentrePermanent Full-TimeLocation: 1370 Clyde AvenueOttawa, OntarioAre you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada Intact Full timeFrom coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.In return, we'll give you countless opportunities to learn...
-
Bilingual Customer Service Representative
4 weeks ago
Ottawa, Ontario, Canada Randstad Canada Full timeAre you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for youWe are looking for Bilingual Contact Centre Agents to work in the heart of...
-
Bilingual Customer Service Representative
1 month ago
Ottawa, Ontario, Canada Randstad Canada Full timeAre you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for youWe are looking for Bilingual Contact Centre Agents to work in the heart of...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada BMO Financial Group Full time288 Richmond Rd Ottawa Ontario,K1Z 6X- You have a passion for helping others. As a Customer Service Representative, you will support customer requests related to banking services including handling transactions and supporting customers who walk into the branch. By proactively identifying customer needs and initiating referrals to appropriate team members,...
-
Customer Service Representative
2 weeks ago
Ottawa, Ontario, Canada LCBO Full timeLocation Address:499 Terry Fox Drive, OttawaNumber of Openings:2Salary / Pay: $16.75/hourJob Posting Description:Do you make an impact on the people you meet?Do you have a charismatic personality, and love engaging with people, both customers and colleagues?If this sounds familiar, then we'd love to have you on our team A team where your outgoing...