Logistics Coordinator

6 months ago

Vancouver, Canada Article Full time

**Description**:
Hi there, we’re Article. We’re an online furniture company creating remarkably better furniture experiences one sofa at a time. And as the
** Logistics Coordinator,** you’ll make an impact on Article's supply chain by optimizing and constantly improving our end-to-end logistics movements ensuring timely and efficient deliveries of products to our customers.

**Why We Need You**:
The Logistics team works across all areas of our logistics network including Drayage, Linehaul, Home Delivery and Returns while understanding the movement of our products from the ports right through to our customers’ homes. Your work directly impacts our customer experience (we’re customer obsessed if you haven’t heard).

**Why Article?**

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.

**Hours of Work and Location**:
We’re a hybrid team - this role will work three days a week on-site (Tuesday - Thursday) at our Vancouver HQ located at 1010 Raymur Ave., Vancouver, with the other two days work from home.

The Logistics team works shifts to provide coverage across a 7-day-a-week operation so there is a possibility of weekend coverage. Daily coverage of the team is generally between 7:00 am to 6:00 pm across multiple shifts. For example, your shifts could be 7:00 am to 3:30 pm or 9:00 am to 5:30 pm.

**What You'll Do**:
You’ll gain experience and cross-training across all areas of Logistics (Drayage, Linehaul, Home Delivery - internal and external, Returns) including:

- Transportation Planning and Route Optimization
- Plan and execute end-to-end transportation movements in assigned region, considering delivery deadlines, capacity, and cost-effectiveness.
- Schedule and track shipments, ensuring on-time pick up and delivery.
- Use transportation management systems and route optimization software for safe and legally compliant delivery route planning.
- Manage return volume within monthly thresholds for ADT and FMC docks.
- Support Consignment and Liquidation planning, monitoring accurate payouts.
- Continuously evaluate and improve processes, including load consolidation, route sequencing, and driver scheduling.
- Carrier Management
- Collaborate with freight carriers to ensure appointments, monitor performance, and escalate issues.
- Assist in invoice audit to ensure costs align with contracted rates.
- Contribute to performance calls reviewing metrics and KPI adherence (DIFOT, schedule adherence, customer satisfaction).
- Risk Management and Compliance
- Ensure compliance within transportation regulations and industry standards, including safety regulations, customs requirements, and documentation.
- Stakeholder Collaboration
- Coordinate with key internal stakeholders on status of shipments (Inbound containers, Linehaul, Final Mile assets) and escalations as required.
- Collaborate with warehouse and fulfillment teams to coordinate pick-up and delivery schedules.
- Work closely with internal operational managers to optimize routes and execution.

**Who You Are**:

- You have at least 1-2 years previous work experience in transportation or logistics
- Ability to work independently with little supervision in a high-paced and at times, stressful, environment
- Comfortable working with a Transportation Management System (TMS)
- Strong mathematical and critical thinking skills
- Flexibility with working hours and availability to work weekends
- A focus on continuous improvement and a solutions-focused mindset
- Ability to collaborate and problem solve across departments (we win together)
- Bachelor's degree in Logistics or Transportation is considered an asset
- Legally able to work in Canada
- Completion of criminal background check

**Perks & Benefits**:
**Life**:

- 15 days of vacation*
- 6 well-being (sick) days*
- 1 Inclusion and Diversity Day
- Hybrid work with 3 days a week in the office
- Work remotely (anywhere in the world) for up to 3 weeks

**Total Health**:

- Excellent extended health and dental benefits packages
- $1000 health/lifestyle spending account* for your total physical and mental well-being
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments

**Office Space**:

- The Article HQ is a converted warehouse, with an open accessible layout, where you can work from an Article sofa, collaboration spaces, or a private meeting room
- Standup desks can be requested
- Well-stocked kitchens filled with snacks, premium coffees and teas (and ALL the milks)
- Onsite fitness equipment, change rooms with showers (towel service), and indoor secure bike storage
- A dog-friendly office. If you have a well-behaved, well-socialized pup, they’re welcome too

**Ex

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