Guest Service Agent
3 days ago
Thank you for your interest in joining our Award Winning Team Located in Emerald Park, a 10 minute drive from Regina, the Sleep Inn hotel is looking for enthusiastic individuals who love people and have a passion for hospitality to join us. Our goal is to ensure every guest and team member feels welcome, respected and wanted
We are looking to to fill a seasonal position, perfect for someone who is curious about joining the hospitality field or is going to school for tourism.
What Can you Expect?
- An upbeat environment where every team member is valued
- Fast paced and low times depending on the time of day
- Training to make sure you know what you are doing
- Exposure and experience to the hospitality industry
- Working with guests from all over the country who have different needs and expectations
What Do We Expect?
- Upbeat, positive attitude
- Computer proficiency including Microsoft Word and Excel
- Phone skills
- Professional written and oral communication skills
- Reliability
Day to Day Tasks Include:
- Selling rooms to guests via phone and in person
- Checking in and checking out guests
- Ensuring guests have an excellent stay experience
- Resolving any customer concerns
- Managing Guest's Expectations
- Coordinating with various departments to ensure all guests' needs are met.
**Job Types**: Full-time, Seasonal
Contract length: 5 months
**Salary**: From $13.75 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Emerald Park, SK S4L1B6: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: One location
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