Guest Service Agent

4 weeks ago


Sherwood Park, Canada Hampton by Hilton Edmonton-Sherwood Park Full time

Education: No degree, certificate or diploma
- Experience: 1 to less than 7 months
**Work setting**:

- Hospitality industry
- Urban area
- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Provide customer service
**Work conditions and physical capabilities**:

- Standing for extended periods
**Health benefits**:

- Disability benefits
- Health care plan
**Long term benefits**:

- Group insurance benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



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