Clerk - Medical Imaging

2 weeks ago

Toronto, Canada Sinai Health Full time

Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. Since 2015, we have provided excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.

At Sinai Health, we care, create possibilities and offer hope. We are looking for an experienced **Clerk - Medical Imaging** to support our **Medical Imaging Department** at our Mount Sinai Campus.

As a Clerk Medical Imaging, the Department performs a variety of activities and functions, and exercises some judgment or decision-making in the provision of clerical services, including: completing a series of complex imaging scheduling and processing activities of a clerical nature received from multiple medium/sources and using imaging scheduling system(s); providing scheduling and reception service to modalities within Medical Imaging; providing processing, documenting and maintenance of scheduled imaging studies and /or tests electronically/manually; performing data entry responsibilities; providing routine and some complicated imaging examination preparation information and imaging appointment information to the client; providing clerical and reception support and as required; performing other duties consistent with the job classification, as required.
- Receives, processes and schedules Medical Imaging procedures
- Screens patients for necessary PPID and Falls Prevention
- Ensures the provision of optimum customer service through efficient delivery
- Responds to inquiries made by patients, visitors and hospital staff
- Follows any MOH/CCO system data entry requirements
- Verifies and updates patient demographic data
- Create and registering patients in the hospital HIS
- Ensures payor information is correctly gathered and entered i.e. MOH, Insurances, WSIB and Self Pay
- Responsible for registration, scheduling and order entry data for all Medical Imaging patients pathway
- Communicates patient preparation to patients
- Liaises with patients, other department staff, and external customers in order to provide optimal patient care
- Compliance with confidentiality and documentation requirements under MSH Privacy Policy
- Performs other duties consistent with the job classification, as required.
- Job Requirements- Successful completion of a high school diploma
- 1 - 2 years recent receptionist experience in a healthcare environment and data entry experience with Cerner/ADT system (preferred)
- Knowledge of medical terminology (preferred)
- Knowledge of ABEL (preferred)
- Keyboard speed of 40 words per minute
- Proficiency in Microsoft Word, Excel and Outlook
- Proven organizational and time management skills
- Excellent communication skills demonstrated with telephone, interpersonal and written interactions
- Ability to use good judgement and sensitivity in assessing difficult intimate patient treatment situations
- Ability to multi-task and work effectively under pressure in a variety of office/clinic areas
- Knowledge of general office practices, procedures and standards
- Ability to speak, read, write and/or understand instructions in English, as appropriate to the position
- Demonstrated satisfactory work performance and attendance history

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