Manager, Optical Department

5 months ago

Ottawa, Canada Loblaws Full time

All referred applicants must first be submitted through Workday by a current Loblaw Colleague._

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaws, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

**Why is this role important**:

- Care, Ownership, Respect and Excellence.

The Optical market is evolving, and Loblaw has bold ambitions to continue to grow with it. Each of our 181 Optical clinics, conveniently located in our grocery stores, plays an important role in servicing our customers. By offering ease and convenience of a one-stop-shop we provide amazing service, incredible product quality and industry-leading value supported by the world-class PC Optimum program. We are on a mission to deliver affordable, high-quality eyewear to more Canadians

**What you’ll do**:

- Provide outstanding customer service within a fun & dynamic environment
- Employee scheduling and labour management
- Maintain strong working relationships with Head Office
- Meet and exceed Optical sales targets
- Provide optical training to staff
- Take measurements, fit, adjust, repair & dispense eyeglasses, contact lenses and specialty eyewear, based on province
- Order and receive product
- Building and leading diverse teams that foster a workplace of inclusiveness and belonging

**What you bring**:

- Provincially licensed within the jurisdiction and a minimum of 1-year Optical experience
- Management experience is an asset
- Knowledge of MS Office Suite
- Highly organized, diligent, with strong time management capabilities
- Enthusiastic and concise communication to meet & exceed customer expectations
- A love for fashion, eyewear, and the retail industry

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

**Please Note**:

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